Akibia Consulting Launches Upgrade Definition for Siebel 7.5; Firm Offers Complimentary Upgrade Workshop for Siebel Systems Customers.Business/Technology Editors WESTBOROUGH, Mass.--(BUSINESS WIRE)--Oct. 28, 2002 Akibia Consulting, a proven leading provider of customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions, today announced its Upgrade Definition offering, a fixed-time, fixed-price scoping phase to assist Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. customers in realizing the benefits of upgrading to Siebel 7.5, the latest release of Siebel eBusiness Applications. Siebel Systems, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) is a leading provider of multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple eBusiness applications software. Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications software, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. "There's never been a better time for Siebel Systems customers to upgrade their Siebel eBusiness Applications," said Adam Honig, President, Akibia Consulting. "With the recent release of Siebel 7.5, customers can take advantage of embedded business processes, industry-specific best practices, as well as new functionality for multichannel sales, marketing, service, and partner and employee relationship management." As a first step toward a seamless upgrade, Akibia Consulting is now offering a free Upgrade Workshop for Siebel Systems customers. In this workshop, Akibia examines the technical, functional, and organizational factors surrounding a successful Siebel 7.5 upgrade as well as how Siebel 7.5's enhanced capabilities and embedded best practice business processes will enable companies to deliver a superior customer experience. The workshop concludes with a fixed-price, fixed-time project proposal for the customer's Upgrade Definition, typically ranging from two to four weeks. About Akibia Consulting Akibia Consulting, a proven leading provider of customer relationship management (CRM) solutions, offers award-winning planning, integration, and management services designed to ensure successful CRM outcomes. Named Best in Class in The 2002 Users Choice Awards sponsored by RealMarket, Akibia Consulting has completed over 300 successful CRM projects for clients throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe. Akibia is a Siebel Systems Premier Consulting Partner and has consistently received Siebel Systems' Gold Star Distinction for superior customer satisfaction. Headquartered in Westborough, Massachusetts For other uses of "Westborough", see Westborough (disambiguation).
New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , Chicago, London, and Amsterdam, its clients represent the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , manufacturing, healthcare, and technology industries and include Kraft Foods Federal Credit Union, Group Health Incorporated, Bose Corporation, and Monster. For more information, call (508) 621-5100 or visit the Akibia Consulting website at www.akibiaconsulting.com. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. |
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