Akibia Consulting Launches PhaseNext for Siebel eBusiness Applications; New Prepackaged Integration Solutions Leverage Previous CRM Investments, Deliver Immediate Business Value.Business/Technology Editors WESTBOROUGH, Mass.--(BUSINESS WIRE)--Feb. 19, 2002 Akibia Consulting, a proven leader in delivering customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) value, today announced the launch of PhaseNext(TM), prepackaged pre·pack·age tr.v. pre·pack·aged, pre·pack·ag·ing, pre·pack·ag·es To wrap or package (a product) before marketing. Adj. 1. integration offerings designed to bring organizations closer to their long-term CRM vision, both quickly and cost-effectively. PhaseNext solutions, built upon Siebel eBusiness Applications from Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc., the world's leading provider of eBusiness applications software, leverage existing CRM investments and successes to yield substantial returns and business value. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple sales, marketing, and customer service systems to be deployed over the Web, in call centers, in the field, through reseller channels, and across retail and dealer networks. Specifically, Akibia's suite of PhaseNext solutions is an integration service offering that provides existing customers with additional benefits to their current sales, marketing, customer service, or partner relationship management solutions. For example, PhaseNext solutions enable customers to quickly add automated email response, marketing analytics, and Web self-service to their existing Siebel eBusiness Applications environment. PhaseNext allows companies that have already embraced CRM applications to further improve efficiencies, accelerate business growth, and increase profitability with high-benefit, low-cost functionality that can be implemented rapidly-- in just four to six weeks and at a fixed cost. "Minimizing costs and maximizing returns on every investment are organizations' top challenges in today's economic climate. Forward-thinking organizations are already using Siebel eBusiness Applications to achieve greater cost reduction and efficiencies and improve customer service," said Adam Honig, President of Akibia Consulting. "By creating PhaseNext, Akibia is enabling these companies to rapidly achieve realizable CRM benefits, such as providing email and Web-based communications, enabling better management of internal resources, or gaining more insights into customers' behavior. These incremental Additional or increased growth, bulk, quantity, number, or value; enlarged. Incremental cost is additional or increased cost of an item or service apart from its actual cost. benefits allow organizations to realize increased return on investment and quickly move toward their long-term CRM vision." PhaseNext extends Akibia Consulting's long-standing, results-oriented, Quick Wins approach to CRM. PhaseNext was built off of Akibia's PhaseOne(TM) solutions--prepackaged four- to six-week integrations of sales, service, and other vertically focused CRM solutions for a fixed cost that get an organization up and running and showing results quickly. About Akibia Consulting Akibia Consulting, a proven leader in delivering customer relationship management (CRM) value, offers planning, integration, and management services designed to ensure successful CRM outcomes and achieve immediate business value. With a 100% focus on CRM and over 250 completed CRM projects, Akibia Consulting provides solutions tailored to each company's business, technology and organizational needs. Akibia is a Siebel Systems Premier Consulting Partner (Nasdaq: SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) and has consistently received Siebel Systems' Gold Star Distinction for superior customer satisfaction. Headquartered in Westborough, Massachusetts For other uses of "Westborough", see Westborough (disambiguation).
New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Chicago, London and Amsterdam, its clients represent the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , manufacturing, healthcare, and technology industries and include Bose Corporation The Bose Corporation is a privately-held American company based in Framingham, Massachusetts that specializes in audio equipment[2][3] and holds the philosophy of supporting its technological development through research (thus the company motto). , Monster.com, Group Health Incorporated and Scudder Threadneedle Investment Services, Ltd. For more information, call (508) 621-5100 or visit the Akibia Consulting website at www.akibiaconsulting.com. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. |
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