Akibia, Inc. Moves Corporate Headquarters to New, Larger Facility in Westborough; Record Growth and Hiring Plans Spawn Move for Total Service Provider.Business/Technology Editors WESTBOROUGH, Mass.--(BUSINESS WIRE)--Dec. 14, 2000 Reflecting its continuing record growth, Akibia Inc., a leading total service provider for Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions and mission-critical IT support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services , has moved its corporate headquarters to an 86,000 square foot facility in Westborough, MA. The company will also maintain a consulting headquarters in Boston. The move allows the company to consolidate executive management, marketing, sales, human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. and customer service functions, as well as the company's 75-seat customer support center into a single location. The new facility also accommodates the company's aggressive growth. Akibia is a profitable, privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. with a reputation for excellence in eCRM consulting and IT support services. Akibia has been experiencing record growth and sales, with 2000 revenue up more than 60% over last year. Since April of 2000, the company successfully recruited and hired over 200 professionals bringing the worldwide employee total to over 450. "The company is in a rapid growth phase in a very tight labor market labor market A place where labor is exchanged for wages; an LM is defined by geography, education and technical expertise, occupation, licensure or certification requirements, and job experience , but we are able to attract and retain people because we are focused on what we do," said Thomas D. Willson, Akibia CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "By creating a very modern and attractive work environment and adding a number of amenities for our employees, this new facility reinforces our corporate personality and reminds people that this is also a fun place to work." Situated in the Westborough Technology Park at the intersection of Routes 495 and 9, the new headquarters offers a convenient location that is key for attracting employees throughout central and eastern Massachusetts. To ready the headquarters, Akibia undertook an extensive renovation of the space, opening floors and building a grand staircase that brings together the different departments of the company. Akibia also added employee amenities including a cafeteria, gym, courtyard and Internet bar. ABOUT AKIBIA Akibia, Inc is the leading Total Service Provider (TSP) for eCRM solutions and mission-critical IT support services. Formed in 2000 by the merging of Polaris Service and Polaris Solutions, Akibia is headquartered in Massachusetts with principal offices in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Dallas, San Francisco, London and Amsterdam. The company employs more than 450 multi-talented people worldwide. Our clients include Akamai Technologies, Inc., Cisco Systems, Inc., PTC (PTC, Needham, MA, www.ptc.com) Long a world leader in mechanical computer-aided design, manufacturing and engineering software, PTC, through acquisitions and reorganization, has transformed itself into a leading provider of Internet-based B2B solutions for discrete manufacturers. , Bose Corporation, Monster.com, Citibank, Threadneedle Investment Services, Ltd., and AT&T Corp. For more information call 508-460-1800, or visit the Akibia website a www.akibia.com. |
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