AirTran Airways Offers Holiday Travel Tips.

Business Editors/Travel Writers

ORLANDO, Fla.--(BUSINESS WIRE)--Nov. 20, 2002

AirTran Airways, a subsidiary of AirTran Holdings, Inc. (NYSE:AAI), offers passengers and their families travel tips to ensure a smooth travel experience this Thanksgiving season. AirTran Airways expects peak passenger loads on Friday, November 22, 2002, continuing through Monday, December 2, 2002.

AirTran Airways welcomes all passengers during the busy holiday season and will have additional airline employees on hand to assist passengers. "We look forward to bringing people together this holiday season," stated Robert L. Fornaro, president and chief operating officer. "AirTran Airways is committed to delivering a safe and efficient travel experience," stated Fornaro. AirTran Airways offers the following travel tips to holiday travelers:

-- Pack smart. Please place your medicine, jewelry, cameras, and other valuables in your carry-on baggage.

-- Travel with as few bags as needed. Remember you are allowed one carry-on bag and one personal item. A personal item is defined as a purse, briefcase, diaper bag or laptop computer bag. Per FAA regulations, both the carry-on bag and the personal item must fit underneath the seat in front of you or in the EasyFit overhead bins.

-- Please do not wrap gifts. Wrapped gifts may have to be unwrapped during security screenings. Consider shipping gifts ahead of time. Do not carry wrapped gifts you have received from others.

-- Allow sufficient time. During the busy holidays, anticipate possible slowdowns caused by heavy traffic, crowded airport parking lots, and busy ticket counters and security checkpoints.

-- Be aware of items which cannot be carried onboard. Security requirements prohibit passengers from taking certain items in their carry-on bags, which include: knives of any length, cutting instruments (any kind) including carpet knives, box cutters and folding or retractable blades regardless of blade length or composition. Ice picks, scissors and knitting needles are also prohibited. Straight razors are prohibited but disposable razors, i.e., Gillette or Bic, are allowed.

-- Identify your baggage inside and outside the bag. Place a baggage tag with your name, home address and telephone number on the outside of your bag. It is also a good idea to put your home address, telephone number, destination address and telephone number inside your bag.

-- Baggage may be checked at the airport no more than four hours prior to departure time and no fewer than thirty minutes prior to departure.

-- Check-In for your flights up to 24 hours prior to departure with our new Online Flight Check-In on airtran.com. You will be able to print your boarding passes, select your seat assignment, and print a receipt from your PC.

-- You will need ID. AirTran Airways' security procedures require that all travelers 18 years of age and older show a government-issued photo ID, such as a valid driver's license, a passport or military ID. If you do not have one of the above, you may show two forms of non-photo ID, at least one of which must be issued by a local, state or federal government agency such as the following: birth certificate, Medicare card, voter registration card, Social Security card. You must have your ID out and available at the security checkpoint and also during the boarding process.

-- In addition to your ID, you must bring one of the following documents to go through the security screening checkpoint:

-- boarding pass issued by Online Flight Check-In at airtran.com

-- electronic ticket receipt/itinerary

-- travel agency receipt/itinerary for electronic ticket

-- AirTran Airways' boarding pass (issued at ticket counter)

-- paper ticket issued by travel agency

-- If you do not have one of the above listed documents, you must go to the ticket counter prior to going through the security screening checkpoint.

-- Only ticketed passengers may proceed past the security screening checkpoint. If you are assisting a passenger with disabilities or a child traveling alone, please check with the AirTran Airways' ticket counter.

-- Due to heightened security measures, passengers may experience the following.

-- Increased number of uniformed law enforcement and security personnel

-- Reduced access points to secured areas at airports

-- Towing of unattended vehicles near the terminals

-- Searches of aircraft passenger and cargo compartments

-- Random searches of airline personnel, equipment, passengers and bags

-- Heightened awareness of unattended bags

-- Requests for ID and receipt/itinerary for travel

-- Prohibition on the sale of knifelike items

-- Stay close to the departure gate. Board when your row number is called. You may be selected for additional security screening during the boarding process.

-- Ensure that the name on your itinerary matches the name on your identification.

-- Once on board, relax and enjoy a safe and comfortable flight!

AirTran Airways wishes its customers and employees a safe and happy holiday season.

AirTran Airways, a subsidiary of AirTran Holdings, Inc., (NYSE:AAI), is America's second-largest low fare carrier, with 398 flights a day to 40 destinations. AirTran Airways never requires a roundtrip purchase or Saturday night stay, and offers an affordable Business Class, assigned seating, easy online booking and check-in, the A-Plus Rewards frequent flier program, and the A2B program for corporate travelers. The airline also is the world's largest operator of the Boeing 717, the most modern, environmentally friendly aircraft in its class. For more information and reservations, visit airtran.com (America Online Keyword: AirTran), call AirTran Airways at 800-AIRTRAN (800-247-8726), 770-994-8258 (in Atlanta), 877-581-9842 (in Spanish) or your travel agent.