AirTran Airways Hires Jack Smith as Senior Vice President of Customer Service.Business Editors/Travel Writers ORLANDO, Fla.--(BUSINESS WIRE)--April 1, 2002 AirTran Airways AirTran Airways is a low-cost airline that is a Delaware corporation with headquarters in Orlando, Florida, USA and is a subsidiary of AirTran Holdings. AirTran operates over 750 daily flights throughout the eastern USA and the Midwest, including over 270 daily departures from , a subsidiary of AirTran Holdings, Inc., (NYSE NYSE See: New York Stock Exchange :AAI AAI American Association of Immunologists. ), announced today that Alfred J. "Jack" Smith III has been appointed to the position of senior vice president of customer service. The senior vice president position is based in Atlanta, Ga., and is responsible for customer service, security, airport operations, baggage service, inflight service and catering. Smith replaces Tommy Kalil, who announced his retirement earlier this year after 42 years in the airline industry. With more than 20 years of experience in the airline industry, Jack Smith most recently served as vice president - global operations for Northwest Airlines where he oversaw the execution of multiple cargo and postal product lines at 165 locations throughout the world. He began his tenure at Northwest Airlines in 1992 as vice president - customer service. In the mid-1980's, Smith served as director of customer service, prior to serving as director of inflight service for Midway Airlines. "Jack Smith brings a vast amount of experience and knowledge to the AirTran Airways' leadership team," said Joe Leonard, AirTran Airways' chairman and chief executive officer. "We are proud to have someone with his experience join our team and commit to strengthening our company's mission of delivering Caring Customer Service to each and every customer." Smith began his airline career at Eastern Air Lines This article is about the defunct U.S. air carrier Eastern Air Lines. For the UK company that operates as Eastern Airways, see Eastern Airways. Eastern Air Lines was a major United States airline that existed from the late 1920s until 1991. in 1974 where he held various positions before joining Altair Airlines as the director of inflight service. Smith earned his BS degree at Ithaca College and his MBA MBA abbr. Master of Business Administration Noun 1. MBA - a master's degree in business Master in Business, Master in Business Administration from the New York Institute of Technology The function of higher education was highly debated at the time. There was growing concern that American schools and colleges were failing to meet critical national demands, particularly the need for scientists, engineers, and high-level technicians. . He is married and has two sons. AirTran Airways provides affordable air travel with 367 flights a day to 37 cities throughout the eastern United States. The airline's hub is at Hartsfield Atlanta International Airport, the world's busiest airport World's busiest airport is a claim that is fiercely fought over by the owners of the world's largest airports. The definition of "busiest" is debated as well, with claims being staked on the basis of aircraft operations, cargo traffic or total passengers. (by passenger volume), where it is the second largest carrier operating 148 flights a day. AirTran Airways is a subsidiary of AirTran Holdings, Inc. (NYSE:AAI). For more information and reservations, visit http://www.airtran.com (America Online Keyword: AirTran), call your travel agent or AirTran Airways at 1-800-AIRTRAN (800-247-8726) or 770-994-8258 in Atlanta. En espanol, 1-877-581-9842. |
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