AirTouch Selects Convergys to Provide Real-Time Billing Services.CINCINNATI--(BUSINESS WIRE)--April 29, 1999-- Convergys Corporation, the global leader in providing outsourced, integrated, customer care and billing services, announced today it has signed a contract with AirTouch Cellular, a leading provider of wireless communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . Under terms of this multi-year agreement, AirTouch will use Convergys' Precedent 2000 real time solution to serve new market opportunities in its US operations. Convergys' Precedent 2000(R) is a state-of-the-art client/server billing solution that performs real-time rating and supports world class customer care. The Convergys solution operating in a service bureau environment offers rapid implementation and proven successful performance in this marketplace. Additionally, it is scalable capable today of supporting 10 million subscribers in a single relational database relational database Database in which all data are represented in tabular form. The description of a particular entity is provided by the set of its attribute values, stored as one row or record of the table, called a tuple. . "Convergys will assist us to provide a new level of service availability for our customers with its real time billing system," said Dean Denhart, vice president, Software Systems Group, AirTouch Cellular. "The flexibility of the Convergys solution will allow us to go to market quickly with innovative offerings, reinforcing our commitment to superior products and service delivery to our customers." "We are delighted to add AirTouch to our list of industry-leading clients and very pleased with the confidence they have shown in Convergys' systems capability," said Bob Marino, president of Convergys Information Management Group. "We are committed to delivering comprehensive, pioneering information and customer management solutions that enable our clients to acquire customers more cost-effectively, provide a single point of billing and customer service for a multitude of communications services, and gain a competitive advantage." ABOUT AIRTOUCH Airtouch Cellular serves more than 8 million U.S. cellular U.S. Cellular (NYSE: USM) is a super-regional cellular telephone provider, serving 5.8 million customers in 189 markets in 26 U.S. states. The company was created in 1983 as a subsidiary of Telephone and Data Systems, Inc. Since April 2000, John E. customers and operates in 22 of the Top 30 U.S. markets, including Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , San Francisco, San Diego, Atlanta, Detroit, Cleveland, San Jose, Sacramento, Cincinnati, Kansas City, Seattle, Portland (Oregon), Denver, Phoenix, and Minneapolis. AirTouch Communications (NYSE NYSE See: New York Stock Exchange :ATI (ATI Technologies Inc., Markham Ontario, http://ati.amd.com) A leading manufacturer of graphics chips and display adapters. Founded in 1985 by K. Y. Ho, Benny Lau and Lee Lau, ATI chips and boards are widely used by OEMs. ) is the largest wireless company in the world based on the 44 million customers served by its global ventures. AirTouch has 19 million customers based on its ownership share in cellular, paging, and personal communications services See PCS. in the United States and 12 other nations. AirTouch also has an interest in the Globalstar satellite system. More information is available on AirTouch's website at www.airtouch.com. ABOUT CONVERGYS Convergys Corporation(SM) is the global leader in providing outsourced, integrated, customer care and billing services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage. Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million calls each day. Convergys serves the top companies in a wide range of industries, including communications, technology, cable and broadband services, consumer products, financial services, utilities, healthcare, hospitality, and direct response. Headquartered in Cincinnati, Ohio, Convergys employs over 33,000 people in its 38 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys (NYSE:CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ) is on the Web at www.convergys.com Convergys is pronounced: kun VER Ver personification; portrayed as infantile and tender. [Rom. Myth.: LLEI, I: 322] See : Spring jis Convergys and the Convergys logo are service marks and Precedent 2000 is a registered service mark of Convergys Corporation. |
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