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Air China Offers New Toll-Free Call Center in Europe.


BEIJING -- To better serve its customers, Air China is launching a new toll-free call center in Europe, starting January 31, 2007. The new service is customized not only for a variety of passenger needs, but also for business customers and partners in Air China's distribution channel.

The new service, available on +800 86 100 999, will be available to callers in six major languages: English, German, French, Italian, Russian, and Chinese. By using the call center, Air China customers will enjoy general enquiries support, ticket booking and sales service, frequent flyer service, and immediate attention to other customer issues. This free service is available simply by dialing the European country's international access code and then Air China's 800 toll-free number (+800 86 100 999).

Air China will launch the free call-center service on January 31, first in Germany, and then progressively extend country access to the UK, France, Italy, Russia, Sweden, Austria, Spain, Ireland, Finland, Denmark, Hungary, Norway, and Switzerland through to March 2007.

As the only flag carrier of China, Air China (HKEX: 0753; LSE: AIRC AIRC - American Information Resource Center
AIRC - Animal Industries Research Committee
AIRC - Associate, Insurance Regulatory Compliance
AIRC - Associate, Insurance Regulatory Compliance (LOMA insurance program)
AIRC - Association of Independent Radio Contractors
AIRC - Associazione Italiana Per La Ricerca Sul Cancro (Italian Cancer Research Association)
AIRC - Astronomical Instruments Research Center
AIRC - Australian Industrial Relations Commission
; SSE: 601111) serves 74 domestic and 38 international cities with an extensive network from its Beijing hub, conveniently linking passengers between China and destinations around the world. Air China continues to attract increasing international recognition as a world-class carrier and enjoys a growing reputation for high quality service, known for its traditional Chinese warmth and welcome. In North America, Air China serves New York, San Francisco, Los Angeles, and Vancouver with non-stop service to Beijing.

For more information visit http://www.airchina.com.cn/ or http://us.fly-airchina.com.
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Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 8, 2007
Words:266
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