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Agreement at Disney World.

After employees soundly rejected a previous contract proposal, negotiators for Disney World and the Service Trades Council, the bargaining agent for the six unions at the Lake Buena Vista, FL, theme park, went back to the bargaining table and reached agreement on a 3-year labor contract, covering about 17,800 employees. (The six unions are the Hotel Employees and Restaurant Employees, the Teamsters, the Food and Commercial Workers, the Service Employees, the Transportation Communications Union, and the Theatrical Stage Employees.) The major issue in dispute reportedly was wages.

The accord provides for wage increases of $1 an hour over the term of the contract for nontipped workers and 50 cents an hour for tipped workers; and additional wage adjustments of $1.40 to $2.50 an hour because of job upgrades for about 25 percent to 30 percent of covered employees-bus drivers, cowboys and cowgirls, and Disney characters who perform in costume such as Mickey or Minnie Mouse. (At the expiration of the prior agreement, wage rates reportedly ranged from $5.50 to $12 an hour.)

Other terms include standardization of the absenteeism and tardiness policy that would permit employees to be absent 12 times before discipline can be imposed; and changes in contract language to differentiate between an "incident" (a minor accident) and "accident" (a major accident), with an incident carrying one-half the discipline of an accident.
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Author:Ruben, George
Publication:Monthly Labor Review
Date:Feb 1, 1992
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