Agilent Uses WebEx to Enhance Training for Customers, Partners and Employees; Technology Leader Uses WebEx to Improve Productivity and Training Effectiveness While Decreasing Costs.

Business Editors & High-Tech Writers

SAN JOSE, Calif.--(BUSINESS WIRE)--April 4, 2001

WebEx Communications, Inc. (Nasdaq:WEBX), the leader in communications infrastructure for Web meetings, today announced that Agilent Technologies Inc. is using WebEx's meeting services to enhance communications with customers, partners and employees. Agilent uses WebEx for interactive learning and training services, product demonstrations, technical seminars, and company briefings. WebEx's online meeting services enhance communications in areas such as sales, design, marketing, training, support, and partner management.

"Continuous education is critical in today's fast-paced OSS (operations support system) software market, and Agilent needed a more effective method to distribute information," said Sallie Sutter, manager of Technical Support and Services for the OSI division of Agilent. "With WebEx, Agilent can provide better service and support by developing accelerated training solutions for our global participants."

"WebEx improves both the efficiency and effectiveness of Agilent training by allowing them to use highly interactive Web meetings to deliver up-to-date and accurate information to its employees and customers," said Glenn Renius, vice president, Worldwide Sales and Business Development at WebEx Communications, Inc. "WebEx transforms the Web into a live interactive communications environment for business, and we are pleased to support a technology industry leader such as Agilent."

"The flexibility and efficiency of Agilent's innovative learning program offers our employees custom training opportunities that meet their specific needs," said Dan Lauder, general manager, Tele Management Solutions for Open Telecommunications (OT), an Agilent customer. "We are impressed with the ease of use and power of WebEx. Web-based training with WebEx not only saves OT time and money, but enables us to provide better support to our customers."

WebEx provides Web-based communications services to corporations, business portals, communications service providers, Web application providers, and online marketplaces. All of its services are built on the WebEx interactive communications platform and are supported by WebEx's global network infrastructure, ensuring scalability, reliability and predictability. WebEx recently received its third key Web conferencing patent. These patents cover important aspects of the technology and process behind real-time Web meetings.

About WebEx Communications, Inc.

Founded in 1996, WebEx Communications, Inc. (Nasdaq:WEBX), is the leader in real-time communications infrastructure for Web meetings. WebEx provides Web-based carrier-class communication services using its multimedia switching platform deployed over a global network. WebEx's services enable end-users to share presentations, documents, applications, voice, and video spontaneously in a seamless environment. WebEx services are used across the enterprise in sales, support, training, marketing, engineering and various other functions. Please call toll free 877/932-3911 or visit http://www.webex.com for more information.

Editors should contact Colin Smith at Antenna Group, 415/977-1912 or [e-mail].

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements may be identified by use of the terms anticipates, believes, continue, could, estimates, expects, intends, may, plans, potential, predicts, should or will, or the negative of those terms or similar expressions. These forward-looking statements are subject to significant risks and uncertainties. Actual results may differ materially from those described in such statements as a result of these risks and uncertainties. In particular, these forward looking statements include, but are not limited to, statements that WebEx's interactive communications services will improve the efficiency and effectiveness of Agilent's training, save Agilent time and money, and enable Agilent to better support its customers. Factors which could contribute to risks and uncertainties include, but are not limited to, the failure of Agilent employees to use the WebEx services effectively in their business, and the failure of Agilent to reduce their other expenses. A fuller discussion of the risks and uncertainties that could affect WebEx Communications, Inc. are more fully set forth in WebEx's filings with the Securities and Exchange Commission, including WebEx's 10-Q, filed on November 14, 2000. WebEx Communications, Inc. assumes no obligation to update forward-looking information contained in this press release.