Agilent Technologies NgN Service Level Manager Enables Service Level Management for Softswitch Telephony.Business Editors/High-Tech Writers ATLANTA--(BUSINESS WIRE)--June 5, 2001 Service Level Monitoring and Troubleshooting System for Softswitch Networks Provides Competitive Advantage to Service Providers Supercomm 2001 -- Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. (NYSE NYSE See: New York Stock Exchange :A) today introduced Agilent NgN Service Level Manager to help service providers guarantee service quality and resolve performance problems in softswitch-based next-generation networks. This application enables service providers to ensure the same quality that customers expect from the existing circuit-switched PSTN (Public Switched Telephone Network) The worldwide voice telephone network. Once only an analog system, the heart of most telephone networks today is all digital. In the U.S. (public switched telephone network). The Agilent NgN Service Level Manager is an enhancement to the NgN Analysis System launched earlier this year. The solution incorporates Agilent Firehunter's capability for monitoring service The general surveillance of known air traffic movements by reference to a radar scope presentation or other means, for the purpose of passing advisory information concerning conflicting traffic or providing navigational assistance. level agreements (SLAs), a critical competitive advantage that enables service providers to offer their customers verifiable SLAs. The application is the first step in the integration of Agilent's portfolio of operation support solutions (OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. ) for next-generation networks, which include NETeXPERT, Firehunter, acceSS7 and acceSS7IP. "Service providers who can supply customers with actual performance data on the quality of softswitch voice service will have a significant competitive advantage," said Rod Unverrich, manager of Agilent's NgN Operation. "NgN Service Level Manager's verifiable data allows service providers to deliver outstanding quality and to manage network performance." The Agilent NgN Analysis System and the NgN Service Level Manager assist service providers in resolving customer problems faster by giving immediate access to the entire call and service level information, even after the call has been terminated. Service levels of individual users, corporate customers and softswitches can be efficiently managed through extensive analysis tools and graphical presentation of the data. The NgN Service Level Manager generates detailed SLA (1) (StereoLithography Apparatus) See 3D printing. (2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term. reports in addition to the integrated call trace and protocol analysis capabilities. The system creates a Service Measurement Record (SMR (Specialized Mobile Radio) The communications services used by police, ambulances, taxicabs, trucks and other delivery vehicles. Throughout the U.S., approximately 3,000 independent operators are licensed by the FCC to offer this service, which provides always-on ) for each call, containing summary information about the call such as dial tone delay and post-dial delay. Automatic report and alarm generation as well as remote access through a simple Web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. enables efficient problem resolution and ensures SLA compliance. Agilent in Communications Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. . Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies that span the entire communications lifecycle. About Agilent Technologies Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics, life sciences and healthcare. With 48,000 employees serving customers in more than 120 countries, Agilent had net revenue of $10.8 billion in fiscal year 2000. Information about Agilent can be found on the Web at www.agilent.com. |
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