Agilent Technologies Introduces Network and Service Performance OSS Solutions for Wireless Service Providers.Business Editors/High-Tech Writers ATLANTA--(BUSINESS WIRE)--June 5, 2001 Two New Business Applications Help Wireless Providers Optimize Carrier Interconnect Service Quality and Manage Intelligent Network Services Supercomm 2001 -- Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. (NYSE NYSE See: New York Stock Exchange :A) today introduced two new business applications for its acceSS7 network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. system. The network and service performance OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. (operation support system) solutions allow wireless service providers to maintain high network and service quality, proactively manage intelligent network (IN) services, and monitor and optimize service level agreements (SLAs) with interconnecting carriers and corporate customers. Agilent's Call Performance Manager Quality of customer service is influenced by the network and service quality provided by interconnecting carriers. Providers need to select the best interconnect partners based on actual and measurable performance data. Agilent's Call Performance Manager (CPM (1) (Critical Path Method) A project management planning and control technique implemented on computers. The critical path is the series of activities and tasks in the project that have no built-in slack time. ), developed by Elron TeleSoft, can improve wireless quality of service (QoS) by monitoring and analyzing interconnecting carriers' successful completion of inbound and outbound wireless calls. CPM uses SS7 call detail records (CDRs), provided by acceSS7 business intelligence, to deliver data to network, quality and marketing departments on the performance of wireless networks for call completion and failure analysis. This intelligence enables real-time traffic re-routing to maximize service quality and historical reporting for SLA (1) (StereoLithography Apparatus) See 3D printing. (2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term. management. Agilent's Intelligent Network Monitoring Solution IN services such as VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. , freefone, prepaid pre·pay tr.v. pre·paid, pre·pay·ing, pre·pays To pay or pay for beforehand. pre·pay  ment n. and premium rate services are increasingly important to service providers. IN service reliability is fundamental to attracting and retaining customers, and increasing revenues. Agilent's intelligent network monitoring solution (INMS INMS Institute for National Measurement Standards (Canada)INMS Integrated Network Management System INMS Ion and Neutral Mass Spectrometer (instrument on Cassini orbiter, NASA) ) provides service providers with real-time early warning of potential revenue-threatening conditions. INMS provides an independent, continuous, end-to-end view of service quality for IN services, and specific corporate IN accounts. INMS' innovative, at-a-glance view of service health provides early visibility of potential service disruptions and enables operational staff to quickly pinpoint and resolve faults with Agilent's acceSS7 diagnostic tools. By improving network and service quality, service providers can deliver high service availability, build stronger customer relationships and maximize high-value IN revenues. Together with Agilent's Roaming Management Solution, these solutions help wireless service providers around the world better assess customer service levels, regardless of what network customers are calling to or from. About Agilent acceSS7 Agilent acceSS7 collects and analyzes SS7 messages flowing on an SS7 network to provide network operators with insights to dramatically improve the efficiency of their network, boost profitability and increase customer satisfaction. The system is deployed by over 100 of the world's leading wireline and wireless operators. Information about acceSS7 is available on the Web at www.access7.com. Agilent in Communications Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. . Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies broadband technology Telecommunications devices, lines, or technologies that allow communication over a wide band of frequencies, and especially over a range of frequencies divided into multiple independent channels for the simultaneous transmission of different signals. that span the entire communications lifecycle. About Agilent Technologies Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics, life sciences and healthcare. With 48,000 employees serving customers in more than 120 countries, Agilent had net revenue of $10.8 billion in fiscal year 2000. Information about Agilent can be found on the Web at www.agilent.com. |
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