Agilent Technologies Introduces Lab Resource Management Service for Large Laboratories; Service Can Improve Productivity, Reduce Service Costs by 15 Percent or More.PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif. -- Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. (NYSE NYSE See: New York Stock Exchange :A) today introduced its Laboratory Resource Management (LRM LRM Language Reference Manual LRM Casa De Campo, Dominican Republic (Airport Code) LRM Long Range Missile LRM Line Replaceable Module LRM Local Resource Manager LRM Line-Reflect-Match LRM Land Resources Management ) service for life science and pharmaceutical laboratories. Through this service, Agilent places its engineers on-site to regularly handle maintenance, repair, regulatory compliance, workflow consulting and reporting services for all chromatography chromatography (krō'mətŏg`rəfē), resolution of a chemical mixture into its component compounds by passing it through a system that retards each compound to a varying degree; a system capable of accomplishing this is called a and other instrumentation, regardless of equipment vendor. For large laboratories, this service promises to increase efficiency and productivity, simplify administration and provide operational consistency, while reducing total service costs. Agilent's LRM service program has been shown to reduce instrument downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. by a factor of four compared with standard support agreements with individual vendors. Expert, on-site engineers can respond more promptly and are familiar with a customer's laboratory. The LRM service also minimizes the time customer employees spend handling instrument failures by reducing time spent troubleshooting, reporting failures, escorting and familiarizing fa·mil·iar·ize tr.v. fa·mil·iar·ized, fa·mil·iar·iz·ing, fa·mil·iar·iz·es 1. To make known, recognized, or familiar. 2. To make acquainted with. engineers, and re-qualifying failed modules. In one typical account, this time dropped from 8.5 employee hours per failure to only 75 minutes. Laboratory management and procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases. departments are tasked with reducing lab operation costs while keeping productivity high. Agilent LRM enables them to do so by improving engineer utilization, standardizing maintenance protocols, reducing the number of service contractors engaged, and allowing customers to define and pay for the exact level of service they need. As a recognized leader in compliance and instrument services, Agilent can support most common laboratory instrumentation, regardless of vendor, and can further simplify compliance activities by standardizing instrument qualification and reporting. "Our customers are asking us to help them optimize their processes, improve productivity, ensure consistency and reduce their service costs," said May Van, vice president and general manager of Agilent's Consumables and Service Solutions business. "Agilent LRM can improve lab productivity by reducing administration and downtime, and it can reduce the total costs of running a lab by 15 percent or more. This helps customers meet their cost-saving mandates while enhancing productivity and maintaining compliance." About Agilent Technologies Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics, life sciences and chemical analysis. The company's 28,000 employees serve customers in more than 110 countries. Agilent had net revenue of $7.2 billion in fiscal year 2004. Information about Agilent is available on the Web at www.agilent.com. NOTE TO EDITORS: Press releases, photography and other information can be accessed on the Agilent Life Sciences and Chemical Analysis newsroom at www.agilent.com/about/newsroom/lsca. Further technology, corporate citizenship Corporate Citizenship The extent to which businesses are socially responsible in meeting legal, ethical and economic responsibilities placed on them by shareholders. The aim it to create higher standards of living and quality of life in the community in which it operates, while and executive news is available on the Agilent news site at www.agilent.com/go/news. |
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