Agilent Technologies Firehunter/PRO Selected by Verio to Monitor Service-Level Guarantees for Internet Services.Business Editors and High-Tech Writers PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif.--(BUSINESS WIRE)--April 10, 2000 Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. (NYSE NYSE See: New York Stock Exchange :A) today announced that Verio Inc., the world's largest Web-hosting company, has selected Firehunter/PRO service assurance solution to offer service-level guarantees for its Internet services. Firehunter/PRO offers carrier-grade service-level agreement (SLA (1) (StereoLithography Apparatus) See 3D printing. (2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term. ) verification capabilities that enable the complete monitoring and management of premium Internet services, such as Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. and electronic commerce, that corporate business customers are demanding. Verio and Agilent will work together in a multi-phase project to implement service-level guarantees across the Verio product offerings using Firehunter/PRO. The initial implementation will be to measure performance across the Verio tier 1 network This article or section may contain original research or unverified claims. Please help Wikipedia by adding references. See the for details. This article has been tagged since September 2007. . Follow-up implementations will allow Verio to monitor and offer SLAs for other value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. . "Firehunter/PRO offers Verio the ability to differentiate our services based on performance guarantees," said Dan Vortherms, vice president of Product Engineering for Verio. "We selected Firehunter/PRO because it provides a single platform that we can utilize to provide service-level guarantees across our diverse product set. We will be able to leverage the framework provided by Firehunter/PRO to integrate a variety of service measurements and provide a clear view of service levels directly to the customer." "With the Internet's explosive growth rate and the increase in organizations entrusting mission-critical business to the Internet, the Internet, the, international computer network linking together thousands of individual networks at military and government agencies, educational institutions, nonprofit organizations, industrial and financial corporations of all sizes, and commercial enterprises need for delivering superior service assurance is key," said Tom White, senior vice president and general manager of Agilent's Communications Solutions Group. "The selection of Firehunter/PRO by Verio demonstrates this critical need for performance and service-level guarantees." About Agilent Firehunter The Firehunter family of service-assurance solutions for e-business provides vital functionality for proactive management of the performance and availability of business-critical services. Firehunter supports service-level monitoring and reporting and SLA management, resulting in assured, verified service levels for tiered-service offerings. These powerful capabilities enable service providers to rapidly trouble-shoot, improve customer service and enhance business planning. About Agilent Technologies Agilent Technologies Inc. (NYSE:A) is a diversified technology company, resulting from Hewlett-Packard Company's plan to strategically realign re·a·lign tr.v. re·a·ligned, re·a·lign·ing, re·a·ligns 1. To put back into proper order or alignment. 2. To make new groupings of or working arrangements between. itself into two fully independent companies. With 42,000 employees serving customers in more than 120 countries, Agilent Technologies is a global leader in designing and manufacturing test, measurement and monitoring instruments, systems and solutions, and semiconductor and optical components. The company serves markets that include communications, electronics, life sciences and healthcare. The businesses comprising Agilent, a subsidiary of HP, had net revenues of more than $8.3 billion in fiscal year 1999. Information about Agilent Technologies can be found on the Web at www.agilent.com. |
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