Agilent Technologies Accelerates Service Provider Profitability With Integrated OSS Solutions; New Products and Services Key to Decreasing Operational Costs, Increasing Carriers' Revenues.Business Editors/High-Tech Writers TeleManagement World 2002 NICE, France--(BUSINESS WIRE)--May 14, 2002 Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. (NYSE NYSE See: New York Stock Exchange :A) today introduced two integrated operations support system (OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. ) solutions and two OSS consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.) service - work done by one person or group that benefits another; "budget separately for goods and services" that will enable communications service providers A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. to make immediate and significant cuts in operating costs operating costs npl → gastos mpl operacionales , quickly deliver new revenue-generating services, improve customer satisfaction and increase profits. The Agilent offerings include an industry-first end-to-end service assurance solution for existing and next-generation wireless and wireline networks; a system for end-to-end analysis and troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem. of hybrid, converged circuit and voice-over-packet (VoP) networks and services; an OSS service for integrating Agilent, third-party and legacy OSS solutions; and a new business intelligence service for interconnect management. These new additions extend Agilent's industry-leading portfolio of new-generation OSS solutions and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. for wireless and wireline service assurance, fulfillment and billing management. "Service providers can immediately slash operating costs by deploying integrated OSS solutions that can be easily updated and modified as business and technology evolves," said Jack Trautman, vice president and general manager of Agilent's OSS business. "Our new integrated OSS solutions and services help customers substantially cut costs through enhanced operational efficiency. This, in turn, quickly improves cash flow and moves companies towards profitability." "Service providers must reduce their operating costs to maintain their profit margins and manage the rapid transformation to next-generation services," said Mark Basham, director of OSS at RHK RHK Ratahallintokeskus (Finnish: Finnish Rail Administration) RHK Ryan Hankin Kent (RHK, Inc. marketing consulting firm) RHK Rigshospitalets Kollegium (Copenhagen, Denmark dorm) , a market analysis firm for the telecommunications industry. "Flexible, pre-integrated OSS solutions will help service providers assure high-quality customer service, drive down costs and increase operational efficiencies through automation." Agilent's new OSS solutions and services include: -- Integrated OSS Assurance, an integrated Firehunter and NETeXPERT service assurance solution that helps service providers reduce operational costs and capital expenditures. This industry-first modular solution provides unique insights by integrating Service Level Agreement (SLA) and service level management with comprehensive fault and performance management from data collected directly from network elements. -- Hybrid Network Management, an integrated acceSS7 and NgN Analysis System solution that helps service providers minimize network downtime and ensure a high quality of service over converged or hybrid circuit and VoP networks. This increases customer satisfaction and reduces customer turn over. The solution also provides a complete end-to-end network signaling view by tracing calls across circuit and VoP networks. -- Consulting Services, which consist of two customized solutions for delivering next-generation services and increasing revenues: 1. OSS Integration Services, a complete and comprehensive service for Agilent's entire OSS portfolio consisting of the acceSS7, accessFIBER, Firehunter, NgN Analysis System and NETeXPERT product lines; and 2. Business Intelligence Services, providing extensive insight into network data and helping service providers maximize network efficiency. Agilent's new OSS solutions and support are available now. Further technical information on these products is available in Agilent's virtual media kit at www.agilent.com/go/oss-webcast. These products will also be highlighted in a webcast today at http://webcasts.comms Shorthand for communications. See telecommunications. .agilent.com from TeleManagement World in Nice, France at 11 a.m. ET. More information on the new solutions and Agilent OSS is available at www.agilent.com/comms/oss. Agilent in Communications Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. . Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies broadband technology Telecommunications devices, lines, or technologies that allow communication over a wide band of frequencies, and especially over a range of frequencies divided into multiple independent channels for the simultaneous transmission of different signals. that span the entire communications life cycle. About Agilent Technologies Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics and life sciences. The company's 39,000 employees serve customers in more than 120 countries. Agilent had net revenue of $8.4 billion in fiscal year 2001. Information about Agilent is available on the Web at www.agilent.com. |
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