Agilent Technologies' acceSS7 GPRS Network Monitoring System Selected by Amena.Business Editors/High Tech Writers PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif.--(BUSINESS WIRE)--July 23, 2001 Leading Spanish Wireless Provider Will Use Agilent Solution to Help Deliver High-quality Service Throughout Its Network Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. (NYSE NYSE See: New York Stock Exchange :A) today announced that Amena, the third largest Spanish wireless service provider, has selected the Agilent acceSS7 IP troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem. system to troubleshoot To find out why something does not work and to fix the problem. Troubleshooting a computer often requires determining whether the problem is due to malfunctioning hardware or buggy or out-of-date software. See debug. its IP network, thereby helping to deliver high-quality GPRS (General Packet Radio Service) The first high-speed digital data service provided by cellular carriers that used the GSM technology. GPRS added a packet-switched channel to GSM, which uses dedicated, circuit-switched channels for voice conversations. (general packet radio service) services. The top three wireless service providers in Spain now use acceSS7 to monitor their networks. The acceSS7 IP system will ensure that Amena has an efficient and superior GPRS network to deliver high-quality Internet-based services. AcceSS7 IP troubleshooting capabilities include end-to-end trace on all calls/sessions traversing tra·verse v. tra·versed, tra·vers·ing, tra·vers·es v.tr. 1. To travel or pass across, over, or through. 2. To move to and fro over; cross and recross. 3. SS7/IP networks. This enables Amena to quickly correct any network, service or quality issue before it affects customers. "We are dedicated to maintaining the best wireless network in Spain," said Mrs. Esther Morales, responsible for support systems at Amena. "In order to deliver high-quality wireless calls for our customers we need to continually monitor our network and services. Agilent's monitoring system will play a key role in providing our customers with exceptional levels of service." "The complexity of GPRS means that service providers need solutions that can help them understand exactly what is happening in their networks and to their services," said Andy Belcher, vice president and general manager of Agilent's Telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. Systems Division. "Agilent acceSS7 IP will provide Amena with intelligence on all activity taking place on its GPRS network to help deliver excellent and measurable service quality to its subscribers." Amena, a member of the Auna Group, provides wireless services to 4.2 million subscribers and has a 16.4 percent share of the Spanish mobile market. In the last four quarters, Amena was the second operator in Spain, based on total new subscribers. About Agilent acceSS7 IP Troubleshooting Agilent acceSS7 IP is designed to help communication service providers deliver end-to-end service availability and quality on GPRS networks, and deploy and maintain packet voice gateways connected to the existing Public Switched Telephone Network (PSTN (Public Switched Telephone Network) The worldwide voice telephone network. Once only an analog system, the heart of most telephone networks today is all digital. In the U.S. ). The solution reduces the time it takes to deploy new network elements and services, ensures that problems are resolved as quickly as possible, and reduces the ongoing maintenance costs associated with implementing and managing new technologies. Agilent acceSS7 is the market-leading SS7 monitoring solution and is deployed by over 100 of the world's leading wireline and wireless operators. Information about acceSS7 can be found on the Web at www.acceSS7.com. About Agilent Technologies Agilent Technologies Inc. (NYSE: A) is a global technology leader in communications, electronics, life sciences and healthcare. The company's 48,000 employees serve customers in more than 120 countries. Agilent had net revenue of $ 9.4 billion in fiscal year 2000, as restated to reflect the pending sale of its healthcare business. Information about Agilent Technologies can be found on the Web at www.agilent.com. |
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