Agilent Technologies' Enhanced OSS Solution Selected by Wind Telecomunicazioni to Manage Service Quality throughout Wireless Networks.Business Editors/High-Tech Writers PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif.--(BUSINESS WIRE)--Oct. 29, 2001 Italy's Second Largest Wireless Carrier Using Agilent acceSS7 System to Improve Efficiency, Boost Profitability and Increase Customer Satisfaction Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. (NYSE NYSE See: New York Stock Exchange :A) today announced that Wind Telecomunicazioni has added the Agilent Call Performance Manager (CPM (1) (Critical Path Method) A project management planning and control technique implemented on computers. The critical path is the series of activities and tasks in the project that have no built-in slack time. ) solution to its existing Agilent acceSS7 Business Intelligence OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. system. CPM, developed by Elron TeleSoft, enables Wind to improve service quality for roaming customers and to manage service level agreements (SLAs) with interconnecting carriers in real time. "CPM allows us to transform, in real time, the huge quantity of detailed signaling data into meaningful intelligence," said Luca Casarrubea, usage analysis and monitoring system development manager at Wind. "We use this information to continuously manage and route international traffic in a way that optimizes our network and services, and ensures customer satisfaction." Wind, Italy's second largest wireless carrier, owns and operates a fully converged network The integration of the telephone system with IP-based data networks. See softswitch. (networking) converged network - A single network that can carry voice, video and data. , supporting PSTN (Public Switched Telephone Network) The worldwide voice telephone network. Once only an analog system, the heart of most telephone networks today is all digital. In the U.S. , IP, Internet and Mobile architectures. The company is already using the accesSS7 surveillance, diagnostic and troubleshooting applications on key elements of its network to enhance network and service availability at points of interconnect, and for short message and intelligent network services. Wind uses CPM to monitor, analyze and obtain real-time call completion and failure analysis reports on both inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound and outbound international traffic. The enhanced Agilent acceSS7 Business Intelligence system allows Wind to improve customer satisfaction, protect revenues and create new income opportunities. "CPM equips network engineers, account managers and network administrators with a powerful solution that provides unique insights into the performance of international and domestic networks," said Andy Belcher, vice president and general manager of Agilent's Telecommunications Systems Division. "Agilent offers the most efficient solutions to handle the complex relations between interconnecting carriers. These solutions accelerate a carrier's return on investment and provide a clear migration path to take advantage of technology changes occurring in the telecoms industry." Agilent acceSS7 is deployed by over 110 of the world's leading service providers, helping to improve the efficiency of SS7 networks, boost profitability and increase customer satisfaction. More information about acceSS7 is available at www.access7.com. Agilent in Communications Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. . Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies broadband technology Telecommunications devices, lines, or technologies that allow communication over a wide band of frequencies, and especially over a range of frequencies divided into multiple independent channels for the simultaneous transmission of different signals. that span the entire communications lifecycle. About Agilent Technologies Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics and life sciences. The company's 43,000 employees serve customers in more than 120 countries. Agilent had net revenue of $9.4 billion in fiscal year 2000, as restated to reflect the sale of its healthcare business. Information about Agilent is available on the Web at www.agilent.com. |
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