Agilent Selects PeopleSoft CRM for eBusiness Applications; PeopleSoft CRM to Power Agilent's Worldwide Service Delivery Operations.Business Editors/High-Tech Writers LOS LOS Length of stay, see there ANGELES--(BUSINESS WIRE)--Oct. 24, 2000 PeopleSoft Inc. (Nasdaq:PSFT PSFT PeopleSoft (stock symbol) PSFT Progressive Saturation Fourier Transform PSFT Prosoft-Technology, Inc ), a global eBusiness solutions leader, today announced that Agilent Technologies This article needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc. has selected PeopleSoft's Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) eBusiness applications to manage its service delivery system worldwide. Agilent selected PeopleSoft's Vantive Support and Field Service solutions, to manage its call center and field service operations. The PeopleSoft applications will be used to manage several thousand users in more than 60 countries. Agilent was formed in November 1999 as a spin-off The situation that arises when a parent corporation organizes a subsidiary corporation, to which it transfers a portion of its assets in exchange for all of the subsidiary's capital stock, which is subsequently transferred to the parent corporation's shareholders. from its parent, Hewlett-Packard Company. The company was looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. a CRM solution scalable and flexible enough to lay the groundwork for expansion, and to accommodate changes in the future direction of the products they carry, the markets they service, and the way they do business. Agilent needed a system to support service delivery in call center, field service and depot repair environments. "We are extremely pleased that Agilent selected PeopleSoft's Vantive Support and Vantive Field Service to meet their needs," said Sam (1) (Security Accounts Manager) The part of Windows NT that manages the database of usernames, passwords and permissions. A SAM resides in each server as well as in each domain controller. See PDC and trust relationship. Gallucci, executive vice president of PeopleSoft CRM. "PeopleSoft's enterprise-wide CRM solution is best-of-class and is flexible enough to easily accommodate the rapid acceleration of the company's growth." Agilent's customers include leading technology firms worldwide ranging in industry from research and development through manufacturing, installation and maintenance. PeopleSoft CRM solutions for eBusiness allow service delivery personnel and Agilent management to respond quickly and accurately to the needs of customers. About PeopleSoft PeopleSoft is a world leader in providing eBusiness applications that enable people -- customers, employees, and suppliers -- to power the internet. PeopleSoft's pure internet Customer Relationship Management, Supply Chain Management, and Enterprise Management solutions provide the industry's most open and flexible e-commerce platform. PeopleSoft employs more than 7,900 people worldwide, including 2,400 eBusiness consultants. More than 4,600 organizations in 107 countries run on PeopleSoft eBusiness applications. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion