Affinity Selects Inovaware to Support Wide Range of Managed Web and Application Hosting Services.Business Editors/High-Tech Writers HONOLULU--(BUSINESS WIRE)--Dec. 13, 2001 Inovaware Corporation, a supplier of billing and customer care software to the next-generation Internet services and communication industry, today announced that Affinity Internet Inc. has deployed its Synchronized Business Infrastructure(TM) (SBI SBI Special Background Investigation SBI Subsidiary Body for Implementation SBI State Bank of India SBI Secure Border Initiative SBI Small Business Institute SBI Stockholm Brain Institute SBI Serious Bacterial Infection SBI Society of Breast Imaging ) platform. Affinity will be using the PRISM(TM) billing and customer management software as well the Resolve(TM) helpdesk. Affinity Internet Inc. is a leading managed web and application hosting provider, servicing more than 55,000 businesses in over 100 countries. Delivering their hosting solutions to small-to-medium size businesses under an umbrella of brands, Affinity quickly realized a need to standardize billing and customer care procedures. With Inovaware, Affinity will be able to roll out a uniform business system. "By providing relatively seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. with our own highly developed hosting, mail and provisioning systems, the SBI platform enables us to rapidly launch new services in response to customer requirements," said Jim Collins, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. at Affinity. "This helps us to achieve our goal of providing superior customer service through dedication, innovation and reliability." PRISM and Resolve equip service providers (xSPs) with a comprehensive business platform to profitably launch services, efficiently manage customers, and rapidly collect revenue. The automated platform can be deployed in a matter of weeks, providing rapid benefits and ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). . "We are very pleased that Affinity chose Inovaware for its billing and customer management needs," said Michel Floreani, Director of Business Development at Inovaware. "Our solutions have been embraced by many top service providers, and Affinity is certainly a leader in their industry. With PRISM and Resolve, Affinity can concentrate on growth without being limited by the scalability and flexibility of their business infrastructure." About Inovaware Inovaware Corporation is a leading business systems provider for the Internet industry. With clients in over 30 countries worldwide, the company provides advanced billing and customer management software to ISPs, ASPs, broadband services, content providers and other next generation service providers. Inovaware's Synchronized Business Infrastructure is the only framework that integrates separate customer-centric operations such as billing, customer management and helpdesk processes into one centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. system-lowering overall cost and time-to-implementation. Customers include financial news provider Morningstar, Inc.; online CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ASP, salesforce.com; communication services, j2 Global Communication; and mobile service provider NetTime (an NTT DoCoMo (NTT Mobile Communications Network, Inc., Japan) Founded in 1991, NTT DoCoMo is a spinoff of Japan's NTT (Nippon Telegraph and Telephone Corporation) which provides wireless services, including cellular, paging, satellite and maritime and in-flight telephone services. company). More information about Inovaware can be found at www.inovaware.com. About Affinity Affinity Internet Inc. is a leading provider of managed web and application hosting solutions for small-to-medium sized businesses. Headquartered in El Segundo El Segundo (ĕl sēgŭn`dō), industrial city (1990 pop. 15,223), Los Angeles co., S Calif., on Santa Monica Bay; inc. 1917. Its products include navigation and computer systems, aircraft parts, office machines, telephone apparatus, and , CA, with data centers in Maryland and California, Affinity offers a wide range of customizable and private-branded dedicated and shared hosting products and services with value-added features including eCommerce, email, database management, load balancing The fine tuning of a computer system, network or disk subsystem in order to more evenly distribute the data and/or processing across available resources. For example, in clustering, load balancing might distribute the incoming transactions evenly to all servers, or it might redirect them , firewall and VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. services. Affinity is the hosting partner for 1,800 resellers representing more than 55,000 businesses in over 100 countries. Affinity's experienced staff is committed to providing proactive technical, marketing and training support. For more information, please visit www.affinity.com or call 877/865-6580. |
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