Affiliated Computer Services Employees Sending Mixed Signals in New Vault Employee Surveys.NEW YORK New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of -- Affiliated Computer Services Affiliated Computer Services (ACS) (NYSE: ACS) is a Fortune 500 company that provides information technology outsourcing as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. (NYSE NYSE See: New York Stock Exchange : ACS (Asynchronous Communications Server) See network access server. ) employees are sending mixed signals on their company's future, New York research firm Vault has found in new employee surveys. The survey results, published today, can be accessed on Vault.com. Vault's employee surveys give investors and jobseekers insight into the company's business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets . Says a former division workforce manager, "The company is so bottom line oriented that it completely obscures any vision of directional planning. We never had a planning meeting where any issue was discussed that could effect the company past six months. All issues are dealt with on an as needed as needed prn. See prn order. basis. ACS will cease being a US company within the next two years. For every one job that is created in the Unites States, eleven jobs are created in India or Mexico." For survey results, visit: http://www.vault.com/go/to.jsp?place=33408 A former human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. manager adds, "Good outlook in terms of profits. As an investor, you would appreciate the steady return. ACS has a goal of "20/20" - 20% growth and 20% profits - each year. ACS is ruthless about its bottom-line. Employees are acquired, used and disposed." A customer service supervisor writes, "ACS is a good profitable company. The site I work at is extremely profitable, however the morale is extremely low. There is over 100% turnover of customer care agents every year." To see more excerpts from the surveys, click here: http://www.vault.com/go/to.jsp?place=33408 To fill out a survey on ACS (or another public company), click here: http://www.vault.com/go/to.jsp?place=31317 Neither Vault nor its employee surveys are endorsed by or affiliated with ACS. ABOUT VAULT Inc: Vault, Inc. is the leading media company focused on careers. Vault's primary offering is its web site, www.vault.com, which features "insider" workplace information on over 5,000 companies, expert career articles on more than 70 industries, and an industry-focused job board. Offline, Vault offers the Vault Career Library, a series of more than 100 nationally distributed career-focused print books. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion