Advanced Solutions International, Inc.: introducing iMIS 10. (Business Partners).

Advanced Solutions International, Inc. (ASI), the developer of iMIS, is proud to introduce the latest iteration of its end-to-end business and e-business solution, iMIS 10, that provides support for four critical business areas: customer relationship management, commerce, community development, and business intelligence. This complete solution makes iMIS 10 a powerful tool to help users work smarter and more efficiently, better serve customers, and increase revenues. In conjunction with the additional functionality, iMIS 10 is easier to use and more adaptable than ever before. Individual iMIS 10 users can customize their desktops to display and prioritize information (customer, product, financial, etc.). All users have control of their workflow, keeping critical data at their fingertips. Moreover, iMIS 10 can be customized--without changing the source code--to preserve the upgrade path while performing tasks specific to a particular organization. iMIS 10 also integrates with third-party office and Web applica tions.

iMIS 10 has a new look that was designed to follow Microsoft's guidelines for effective user interface presentation. iMIS 10 also brings exciting new Web-based solutions such as content, community, and opportunity management.

Award-winning customer service and leading technology

In the highly competitive arena of end-to-end business and e-business software, "iMIS from ASI has emerged as the 800-pound gorilla in the not-for-profit space," says Lee Hornstein, managing partner of (C) Systems, LLC, in Westfield, New Jersey. (C) Systems is one of more than 100 Authorized iMIS Solution Providers (AiSP) worldwide that service and support more than 30,000 iMIS users in the United States, Canada, Australia, and Europe.

In October 2001, The Service & Support Professionals Association, the leading industry association for IT support professionals, presented ASI the coveted STAR Award for delivering exemplary technical support for their customers, "I was really impressed that ASI won this award for service," says Bill Taylor, president of GMG Solutions, and former president of the American Society of Association Executives. "With most software companies, service is not something they can brag about. ASI is clearly ahead of the crowd by providing service after the sale."

ASI's quality mission

Winning the STAR Award was the result of ASI's dedicated effort to continuously improve technical support. "We're very intense about providing information to our AiSPs and making certain that it's easily accessible through our knowledge bases," says Donna Sayegh, ASI's director of technical services. "We also study other companies that have won quality awards."

The same documentation and information available to the AiSP channel that provides the first line of support, is available on ASI's Web site as part of the iMIS HelpNet, including searchable documentation and a question-and-answer forum.

Reasons for choosing iMIS

The success of iMIS can be traced to four key areas. These are the pillars on which the iMIS philosophy is built.

1. iMIS can be tailored to meet any need, affordably. It's a complete, professionally packaged end-to-end business and e-business system built to manage every aspect of an organization, with powerful tools that allow the system to be customized without altering the source code.

2. iMIS is always upgradeable. The system offers flexible architecture combined with software development approach that allows continuous, efficient upgrading. And iMIS provides software updates, based on the latest technologies and input from thousands of users, on an easy-to-install CD-ROM.

3. Award-winning service and support has won wide industry recognition. Only iMIS offers an award-winning global network of AiSPs that can implement and support iMIS systems.

4. It's been created by a company that is a proven leader. iMIS customers applaud ASI's continuing goal to increase user productivity while making the product easier to use. More than 90 percent of all iMIS customers are still using iMIS today, and 82 percent of those customers are using the latest iMIS upgrade.

"Thanks to iMIS, our association has grown by nearly two members a day and has significantly reduced processing expenses."

--John Nicoletta, MIS Director, New York State Bar Association, Albany

"Since installing iMIS we have increased our conference attendance by 100 percent. In fact, iMIS is the foundation for everything we do in our association."

--Randy Richter, Director of Information Services and Internet Strategies, EDUCAUSE, Boulder, Colorado