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Advanced Circuits Works Overtime for Customer Excellence.


Leading Quickturn PCB PCB: see polychlorinated biphenyl.
PCB
 in full polychlorinated biphenyl

Any of a class of highly stable organic compounds prepared by the reaction of chlorine with biphenyl, a two-ring compound.
 Manufacturer Extends Sales Support Hours to Accommodate Growing Customer Base

AURORA Aurora, cities, United States
Aurora (ərôr`ə, ô–).

1 City (1990 pop. 222,103), Adams and Arapahoe counties, N central Colo., a growing suburb on the east side of Denver; inc. 1903.
, Colo. -- Advanced Circuits, the country's leading source for quickturn printed circuit boards, today announced the extended availability of its sales support team to meet the needs of the company's growing customer base and continue its commitment to customer excellence. In addition to the 24-hour online ordering capabilities, customer sales representatives are now available until 6:30 p.m. MST See micro systems technology.  to take orders as well as provide personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 customer assistance.

Advanced Circuits has experienced impressive growth over the past 12 months with more than 5,100 new customers having made their first purchase during this time period. A large percentage of these new customers continue to come from referrals from existing satisfied customers.

After placing orders through its sales support staff or online, Advanced Circuits maintains 24-hour technical support, allowing customers to resolve technical issues quickly and keep orders on schedule for timely shipment. This round-the-clock service combined with "pre-order 1. (graph theory) pre-order - traversal.
2. (theory) pre-order - A relation R is a pre-order if it is reflexive (x R x) and transitive (x R y R z => x R z). If it is also antisymmetric (x R y R x => x = y) then it is a partial ordering.
" FreeDFM service helps eliminate design errors and enables Advanced Circuits to maintain the best on-time shipping record in the industry, with more than 50 percent of orders shipping early.

"Customer care and efficiency are two of the most important aspects of our business," said John Yacoub, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Advanced Circuits. "By offering extended sales and continuous tech support, we are able to ensure that our customers not only receive the highest quality and fastest turn time in the industry, but also the real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example.  service and optimal customer care for which the company is known."

About Advanced Circuits

Since 1989, Advanced Circuits has been a leading printed circuit board manufacturer specializing in engineering prototypes and quickturn production boards with the industry's best on-time shipping record. Unlike other printed circuit board companies, Advanced Circuits combines real-time online service with personalized customer care. Customers can talk to a live representative, or go online to get quotes, place orders and check status 24 hours a day. In addition, the company offers free design for manufacturability checks, providing results within minutes, at www.FreeDFM.com. Advanced Circuits has no minimum order requirements and specializes in expedited services including same-day and weekend turns. For more information, visit http://www.4pcb.com, or call us at 800-979-4PCB.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 15, 2006
Words:375
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