AdvancePCS Opening Fourth Customer Care Center In Knoxville To Serve Rapid Growth.Business Editors & Health/Medical Writers IRVING, Texas--(BW HealthWire)--Feb. 19, 2002 AdvancePCS (Nasdaq:ADVP), the nation's leading health improvement company, today announced plans to open a customer care center in Knoxville, Tenn., that will position the company to serve its rapidly growing business. The company recently has won contracts with several new clients and renewed numerous existing agreements, representing millions of health plan members who carry AdvancePCS pharmacy benefit cards and require assistance with their prescription drug prescription drug Prescription medication Pharmacology An FDA-approved drug which must, by federal law or regulation, be dispensed only pursuant to a prescription–eg, finished dose form and active ingredients subject to the provisos of the Federal Food, Drug, benefits. Customer care centers receive calls from health plan members, pharmacists This is a list of notable pharmacists.
The Knoxville center Knoxville Center; formerly East Towne Mall; located in Knoxville, TN is a super-regional shopping mall serving the Knoxville metropolitan area. The mall opened in 1984.[1] The mall is located at Exit 8 on Interstate 640. will be capable of handling 350,000 calls per month and will employ approximately 400 when it reaches full capacity. "The opening of AdvancePCS' newest customer care center reflects our strong commitment to continually enhance the level of service we offer to our clients and their members," said David D. Halbert, AdvancePCS chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "To ensure the best service in the industry, we recruit highly qualified candidates to operate our customer care centers, provide them with extensive training and equip them with state-of-the-art computer and call management systems. "This expansion strengthens our presence in the eastern United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , where we have an increasing number of clients and members, and enables AdvancePCS to provide the high-quality service they need and expect," he added. AdvancePCS last month implemented pharmacy benefit management A Pharmacy Benefit Manager (PBM) is a third party administrator of prescription drug programs. They are primarily responsible for processing and paying prescription drug claims. and related health improvement services for 58 new health plan clients. Most recently, AdvancePCS announced a multi-year agreement with Horizon Blue Cross Blue Shield Blue Shield A US not-for-profit health care insurer that is a reimbursement intermediary for physicians. Cf Blue Cross. of New Jersey that takes effect in July. Horizon BCBSNJ BCBSNJ Blue Cross Blue Shield of New Jersey provides health plan coverage to more than 2.5 million individuals, with approximately 1.4 million members under management for pharmacy benefit services. About AdvancePCS AdvancePCS (www.advancepcs.com) is the nation's largest independent provider of health improvement services, touching the lives of more than 75 million health plan members and managing more than $21 billion in annual prescription drug spending. AdvancePCS offers health plans a wide range of health improvement products and services designed to improve the quality of care delivered to health plan members and manage costs. AdvancePCS is ranked by Fortune magazine as one of America's 100 fastest-growing public companies and is included on the Forbes Platinum 400 list of best big companies. The company's capabilities include integrated mail service and retail pharmacy networks, innovative clinical services, customized disease management programs, specialty pharmacy, clinical trials and outcomes research, information management, and prescription drug services for the uninsured. AdvancePCS clients include Blue Cross and Blue Shield organizations, insurance companies and HMOs, Fortune 500 employers, Taft-Hartley groups, state and local governments, and other health plan sponsors. Forward-Looking Statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. Any statements included in this press release that are not historical facts and that concern predictions of economic performance and management's plans and objectives constitute forward-looking statements under the safe harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. provision of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. These statements involve risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. We do not undertake any obligation to provide updates to such forward-looking statements. Factors that would cause or contribute to such differences include, but are not limited to, changes in the health care industry or the economy in general, competition, acquisitions, changes in the legislative or regulatory environment, and other factors detailed in AdvancePCS' Securities and Exchange Commission filings. |
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