Advance Bank's FileNET ECM Solution Selected as ``Solution of the Year'' by AIIM; Advance Bank Recognized for its Automated New Account Solution.Business Editors/High-Tech Writers COSTA MESA Costa Mesa (kŏs`tə mā`sə), city (1990 pop. 96,357), Orange co., S Calif., on the Pacific south of Santa Ana; inc. 1953. It is a transportation, residential, and light industrial center. , Calif.--(BUSINESS WIRE)--Sept. 17, 2002 FileNET Corporation (Nasdaq:FILE), the leading provider of Enterprise Content Management (ECM (1) (Enterprise Change Management) See version control and configuration management. (2) (Error Correcting Mode) A Group 3 fax capability that can test for errors within a row of pixels and request retransmission. ) solutions, today announced that Advance Bank, located in Munich, Germany, has received the distinguished "Solution of the Year" award from AIIM (Association for Information and Image Management International, Silver Spring, MD, www.aiim.org) A membership organization founded in 1943 devoted to creating industry standards and disseminating information about the document management industry. International in recognition of its FileNET-based solution for automating the bank's new account process. AIIM awards this distinction for content and information management applications that contribute significantly and demonstrably de·mon·stra·ble adj. 1. Capable of being demonstrated or proved: demonstrable truths. 2. Obvious or apparent: demonstrable lies. to an enterprise's success. Building on FileNET's Enterprise Content Management solution, Advance Bank was the first German banking institution to redesign re·de·sign tr.v. re·de·signed, re·de·sign·ing, re·de·signs To make a revision in the appearance or function of. re and automate the complex process of opening an account via the Web. Automating the process not only saves the bank processing time and costs, but enables it to enhance its competitive edge with faster service and improved quality. The online process includes evaluating the application form to comparing its content against certain criteria such as completeness, applicant identification and comparison to master data. Only in exceptional cases do employees need to intervene in the account-opening process. The bank's personnel can now handle peak workloads, eliminating the need for temporary workers and reducing cost. "Conservative estimates indicate that the entire new accounts process has been shortened short·en v. short·ened, short·en·ing, short·ens v.tr. 1. To make short or shorter. 2. by at least a factor of two," said Holger Eden, Advance Bank's Customer Service Manager. "The same number of workers can now manage a substantially greater inflow in·flow n. 1. The act or process of flowing in or into: an inflow of water; an inflow of information. 2. of new account applications. In addition, the process status of an account opening can be checked from any authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: workstation via a Web browser-based user interface. This enhances information availability for both the bank and the customer." The project concept, consultation tasks, and implementation of the "Solution of the Year" was facilitated by FileNET's ValueNET(R) partner Steria GmbH. About FileNET FileNET Corporation (Nasdaq:FILE) provides "The Substance Behind eBusiness"(TM) by delivering Enterprise Content Management solutions that enable organizations to realize increased productivity, customer satisfaction, and profitability by empowering customers, business partners, suppliers, and employees to engage in business processes and exchange relevant content. Headquartered in Costa Mesa, Calif., the company markets its innovative solutions in more than 90 countries through its own global sales, professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , and support organizations, as well as via its ValueNET(R) Partner network of resellers, system integrators, and application developers. To put more substance into your eBusiness, visit FileNET's Web site at www.FileNET.com or call 1-800-FileNET. Note to Editors: FileNET and ValueNET are registered trademarks of FileNET Corporation. "The Substance Behind eBusiness" is a trademark of FileNET Corporation. |
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