Adomo Introduces Advanced Speech and Mobile Capabilities for Adomo Voice Messaging; Innovation Fast-track Yields Release 5.0 With Speech-enabled Auto Attendant and Name Addressing, as well as Find Me, Follow Me Flexible Call Routing.NEW YORK New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of -- Adomo, Inc., provider of a new generation of PBX-independent voice and messaging solutions for the enterprise, announced the release of Adomo Voice Messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. , version 5.0, adding voice recognition features such as speech-enabled Auto Attendant The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR. and Directory Name Addressing, along with user-defined 'Find Me, Follow Me' capability. The release demonstrates Adomo's high-velocity development approach, delivering significant new unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. functionality less than five months after the well-received introduction of Adomo Voice Messaging. Built from the ground up to support today's converged networking The integration of the telephone system with IP-based data networks. See softswitch. (networking) converged network - A single network that can carry voice, video and data. environment, the Adomo architecture supports legacy PBXs, new Voice over IP (VoIP) technologies, and wireless Smartphones/PDAs -- all on a quick-to-deploy and easy-to-manage appliance platform. Deeply and seamlessly integrated into Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. and Active Directory, Adomo Voice Messaging users can send, receive and manage voicemail using all the same tools they use for email. Adomo's addition of enhanced speech recognition capabilities delivers a superior caller and user experience, while one-number 'Find Me, Follow Me' call routing increases organizational responsiveness. "Adomo has re-invented voice messaging, providing our callers and employees with a modern speech interface to replace cumbersome keypad A small keyboard or supplementary keyboard keys; for example, the keys on a calculator or the number/cursor cluster on a computer keyboard. See programmable keypad. spelling of names," said Steve Hunt, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. of SI International, Inc. The company, an information technology (IT) solutions contractor to the federal government and an Adomo customer since June, was among the first to upgrade to the new Adomo Voice Messaging software. "Integration with our Active Directory and Exchange environment has been exceptionally easy. This new Adomo 5.0 release, with voice recognition and 'Find me, Follow me' capability, will dramatically improve our caller experience and our employee's accessibility. The fact that we can obtain these capabilities on the same Adomo systems, without buying, integrating, or maintaining any additional hardware, is even better." Adomo CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Jeff Snider said, "Adomo is on track to truly change the way enterprises deploy, manage, and use voice messaging and unified communications. With a simple appliance architecture, a single message store in Microsoft Exchange and common administration in Active Directory, we make voice messaging easier for users and administrators alike. Our new 5.0 release adds the power of speech and 'Find me, Follow me,' further demonstrating our ability to lead the way in taking enterprise voice messaging to the next level." Speech-enabled Auto Attendant For callers, one of the most frustrating frus·trate tr.v. frus·trat·ed, frus·trat·ing, frus·trates 1. a. To prevent from accomplishing a purpose or fulfilling a desire; thwart: elements of today's automated attendant In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. systems is the traditional spell-by-keypad interface. Utilizing slow and error-prone keypad entry, the caller must first know the exact spelling of the recipient's name in order to be successful. With the new speech-enabled automated attendant in Adomo Voice Messaging, callers now have the option to simply speak a name and be connected with anyone listed in a company's directory. In cases where multiple matches are found, Adomo allows the caller to select from a list of user-recorded names with additional distinguishing information such as location or department. Speech-based Name Addressing With speech-based addressing, subscribers on an Adomo Voice Messaging system can send or forward voicemail simply by saying the name of anyone listed in their email contacts or system directory, including distribution lists. As with Auto Attendant, if the system is unsure of a match it will first confirm the destination, and if there is more than one close match for the spoken name, users can select from a list of names with associated departments or locations. Find Me, Follow Me In today's highly mobile business environment, users are often away from their desks. Organizational responsiveness can be improved by allowing certain calls to reach users directly, while routing lower priority calls to voicemail. The Adomo 'Find Me, Follow Me' feature allows users to identify up to three phone numbers that may be employed in tracking them, for example on a mobile phone, home phone or in another office. A time-of-day and day-of-week schedule, as well as a call screening option, gives the user control over who reaches them and when. Users manage preferences on an easy-to-use web interface, and the 'Find Me, Follow Me' function may also be turned on or off using a telephone interface. Historically, such systems required companies to maintain a duplicate database of user and caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party. information on each PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). . In contrast, Adomo leverages the organization's existing data stored in Exchange and Active Directory, eliminating duplication of data and administrative overhead. "These new features significantly improve the efficiency and effectiveness of business voice communications for both callers and subscribers," said Art Rosenberg, analyst and publisher of the syndicated web column, The Unified-View. "But, what is particularly critical for companies that may not need to completely replace their TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission. phone systems yet, but whose key personnel are becoming more mobile, is to add these new capabilities in a way that is 'IP future-proof' and enables what I call 'graceful migration.' Since Adomo works with existing, older telephony equipment as well as newer VoIP systems, companies can roll out these new capabilities without waiting for switch upgrades to IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. . And users can be selectively introduced to advanced functionality over time, in an intuitive and non-disruptive manner." Adomo Senior VP of Marketing, Andrew Feit adds, "Now, in a more efficient cost-structure than traditional voicemail, companies can deploy a full-featured unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. system, with many of the features of a much more expensive unified communications solution. Moreover, these features can be deployed consistently across the enterprise, as they work with whatever telephony equipment is currently in place, without having to wait for upgrades to new Voice over IP systems. And of course, as the enterprise moves to VoIP over time, the Adomo system works with that as well, protecting the customer's investment." About Adomo Adomo, Inc. provides a new generation of voice messaging and unified communications solutions that enable organizations to more smoothly migrate to VoIP and wireless technologies. The company's open, hardened appliance platform gives customers freedom of choice in selecting the appropriate technology, vendor, and timing for their Voice over IP rollout. Deeply and seamlessly integrated with Microsoft Exchange and Active Directory, the Adomo solution eliminates the costs of maintaining separate servers, databases, and message stores. With Adomo Voice Messaging, users have easy access to voice messages in their email inbox on their PC, or from any Microsoft Exchange compatible device or client. Adomo's enhanced speech recognition capability delivers a superior caller and user experience, while advanced caller applications such as 'Find Me, Follow Me' increase organizational responsiveness. Adomo is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. , headquartered in Cupertino, California, and is backed by Menlo Ventures and Storm Ventures. For more information, please visit www.adomo.com, or call 408-996-7086. |
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