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Adaptive Solutions Announces 24/7 Remote Help-Desk for Law Firms.


Market Leading xTend I.T. Service Will Now Be Offered Around the Clock

NORRISTOWN, Pa. -- Adaptive Solutions, Inc., a premier provider of I.T. support and consulting services for law firms This list of the world's largest law firms by revenue is taken from The Lawyer and The American Lawyer and is ordered by 2006 revenue:[1]
  1. Clifford Chance, £1,030.2m – International law firm (headquartered in the UK);
  2. Linklaters, £935.
, announced Monday that its market-leading xTend I.T. remote help desk service is now available to firms 24 hours a day, 7 days a week.

xTend I.T. has been available to law firms since 2004 with regular business hours BUSINESS HOURS. The time of the day during which business is transacted. In respect to the time of presentment and demand of bills and notes, business hours generally range through the whole day down to the hours of rest in the evening, except when the paper is payable it a bank or by a  coverage. xTend I.T. 24/7 will continue to provide the same level of service features including remote control of client desktops, live chat with an engineer, comprehensive call ticketing and reporting, and three levels of escalation to resolve problems effectively and instantaneously.

"Our clients are law firms with attorneys who often work well into the night," said Chuck Davis This article or section contains information about one or more candidates in an upcoming or ongoing election.
Content may change as the election approaches.

Charles E.
, President of Adaptive Solutions. "With our new 24/7 availability for xTend I.T., we are able to address and resolve an attorney's IT issues immediately, no matter what time of the day or night, whether they're working from home or at the office. Our 24/7 model is just one more way of ensuring optimum support for our customers."

Adaptive Solutions' xTend I.T. service is specifically tailored to the legal market, with the company having been founded and staffed by former law firm IT professionals. One client of the service, Schiffrin Barroway Topaz & Kessler, a Radnor, PA law firm with 150 users and an xTend I.T. client since 2006, notes that xTend I.T. has improved firm efficiency.

"The Adaptive Solutions' xTend I.T. legal-centric staff quickly resolves application issues which allow the attorneys and staff to manage their time better and meet demanding court deadlines," said Andrew Wells Andrew Wells is a fictional character in the television series Buffy the Vampire Slayer, played by Tom Lenk. Character history
Andrew Wells is the younger brother of Tucker Wells, who summoned hellhounds to attack the Prom in the Season Three episode "The Prom".
, Manager of Information Technology for Schiffrin Barroway Topaz & Kessler, LLP LLP - Lower Layer Protocol . "Extending the hours to 24/7 gives our attorneys a safety net when working late night or early morning hours," Wells concluded.

More information about xTend I.T. is available online at www.adaptivesolutions.com or by telephone at (610) 489-9872 and email at: info@adaptivesolutions.com.

About Adaptive Solutions, Inc.

Founded in 1998, Adaptive Solutions is a premier provider of legal-specific systems integration and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services . Headquartered in Norristown, PA, ASI ASI,
n See Anxiety Sensitivity Index.
 provides a unique set of skills and methodologies to complete projects on time, on budget, and with minimal disruption to firm operations. Adaptive Solutions' service offerings include: network system design and upgrades, project management, document management systems, development of databases, web sites and custom macros, thin client solutions, Internet security ''This article or section is being rewritten at

Internet security is the process of protecting data and privacy of devices connected to internet from information robbery, hacking, malware infection and unwanted software.
, administrative and end-user training programs, network support and help desk/floor support services. Adaptive Solutions' legal-specific service line, made up of Support I.T., xTend I.T. Remote Help Desk, Check I.T. and uControl I.T., has been implemented in more than (100) law firms nationwide.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 5, 2007
Words:462
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