Adaptec announces 24-hour technical support.MILPITAS, Calif.--(BUSINESS WIRE)--Aug. 17, 1995--Adaptec (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : ADPT ADPT Automated Data Processing/Telecommunications ADPT Adaptec Corporation (stock symbol) ADPT Adaptive Prediction ADPT Auger Depth Profiling Technique ADPT Automated Data Processing Telecommunications ADPT Adapter ), an industry leader in input/output (I/O (Input/Output) The transfer of data between the CPU and a peripheral device. Every transfer is an output from one device and an input to another. See PC input/output. I/O - Input/Output ) technology, has expanded its telephone technical support to provide service 24 hours a day, seven days a week. Its existing service, which is free, runs from 6:00 a.m. to 5:00 p.m. (PST PST Paroxysmal supraventricular tachycardia, see there ) Monday through Friday. The extended service is offered to customers at a charge of $99 per incident. "Over the last year, several improvements in service delivery have been well received by customers," said Rick Clark, manager of worldwide technical support for Adaptec. "The After Hours Adv. 1. after hours - not during regular hours; "he often worked after hours" technical support program further demonstrates our commitment to provide customers with the highest level of technical support when they need it." Adaptec's other technical support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services available to users include: complimentary telephone support, interactive fax system, Adaptec Bulletin Board, Adaptec Forum on CompuServe and Adaptec World Wide Web on the Internet. Adaptec, Inc. designs, manufactures and markets IOware solutions to eliminate performance bottlenecks between microcomputers, networks, and peripherals. Solutions range from simple connectivity products for single-user and small-office desktops, to intelligent sub-system, high-performance SCSI SCSI in full Small Computer System Interface Once common standard for connecting peripheral devices (disks, modems, printers, etc.) to small and medium-sized computers. SCSI has given way to faster standards, such as Firewire and USB. , RAID and ATM products for enterprise-wide computing and networked environments. Adaptec I/O solutions are incorporated into the products of virtually all the major computer and peripheral manufacturers around the world. Founded in 1981 and headquartered in Milpitas, Calif., Adaptec is a recognized market leader in high-performance I/O technology. Adaptec currently employs approximately 1,800 people, and with its global distribution network, serves customers worldwide. Adaptec's World Wide Web home page address is http://www.adaptec.com. -0- Note to Editors: Adaptec and IOware are trademarks of Adaptec, Inc., which may be registered in some jurisdictions. All other trademarks used are owned by their respective owners. CONTACT: Adaptec, Inc., Milpitas Deanna L. Perez, 408/957-7816 Technical Support, 408/934-7274 |
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