Adante Announces Second-Generation Customer E-mail Management System for the Enterprise.CARLSBAD, Calif.--(BUSINESS WIRE)--March 23, 1998-- Adante 2.0 helps companies manage volume e-mail efficiently; open architecture supports scalability, security, and easy integration with legacy systems Adante, a leading supplier of customer interaction solutions for the Internet, today announced the availability of Adante 2.0, an enterprise-class e-mail management system that allows companies to efficiently manage and respond to hundreds or thousands of customer e-mails daily. The newest version of Adante offers improved scalability, security and reliability with an open, standards-based architecture that allows f In addition, Adante 2.0 offers a direct upgrade use of the Internet as an important me dium for conducting business has significantly increased e-mail volume to general purpose addresses such as 'info@' and 'support@'," said Adante president Charles Dazler Knuff. "These Internet customlty. As a result, many companies are being forced to inc rease staff or allocate call center staff to handle the e-mail overload. Adante 2.0 offers an alternative to the increasing demand for customer attention." Adante 2.0 her Corporation, The Los Angeles Times Los Angeles Times Morning daily newspaper. Established in 1881, it was purchased and incorporated in 1884 by Harrison Gray Otis (1837–1917) under The Times-Mirror Co. (the hyphen was later dropped from the name). , Sprint, Eability features of Microsoft Window*s NT Serves Angeles Times web site to swiftly categorize,mplement in centralized, distributed or virtual net. Once installed, Adante 2.0 analyzes cpropriately by either generating a unique message or selec ting ting n. A single light metallic sound, as of a small bell. intr.v. tinged , ting·ing, tings To give forth a light metallic sound. from a centralized library of standard responses to frequently asked questions. Adante 2.0 is now available at a starting price starting price n (COMM) → precio inicial starting price n → prix initial starting price start n (at auction of $37,500 for a ten-user license. Adante products are currently available through the company*s direct sales force by calling (888) 827-5557 or (760) 431-6480, emailing sales@adante.com, or by visiting the company*s web site, www.adante.com. About Adante Based in Carlsbad, California Carlsbad is a coastal resort-town in northern San Diego County, California. According to the state Department of Finance, the city had a total population of 90,271 in 2003. , Adante is a leading supplier of Internet-based customer interaction solutions for customer service in the enterprise. Adante, formerly known as Forte, was founded in 1987. In December 1997, the company became a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Genesys Telecommunications Laboratories, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :GCTI GCTI Genesys Telecommunications Laboratories Inc (stock symbol) GCTI Global Change Technology Initiative ), a leading provider of enterprise-wide computer telephony integration Computer Telephony Integration - Computer Telephone Integration software for call centers. CONTACT: Adante Craig Rappaport, 760/431-6426 craig@adante.com or The Benjamin Group Jim Graham, 408/559-6090 jgraham@sv.tbgi.com |
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