Acushnet Company Selects Click Commerce to Develop Golf Industry's Most Comprehensive Business-to-business Solution.Business Editors/Interactive & Multimedia Writers FAIRHAVEN, Mass.--(BUSINESS WIRE)--Oct. 4, 2000 Internet-Based Channel Management System to Connect Golf Professionals Across the United States Acushnet Company, the parent company of the Titleist(R), FootJoy(R), Cobra(R) and Pinnacle(R) golf brands, has selected Click Commerce to develop the most comprehensive business-to-business solution in the golf products industry. Click Commerce, Inc., is a leading provider of Enterprise Channel Management (ECM (1) (Enterprise Change Management) See version control and configuration management. (2) (Error Correcting Mode) A Group 3 fax capability that can test for errors within a row of pixels and request retransmission. ) solutions. The Internet-based system will link golf professionals nationwide, including staff from on-course and off-course pro shops and golf specialty shops, with Acushnet Company's internal order status, and product and events database. The Click Commerce ECM solution will provide Acushnet's partners with access to the order management process, including order status, along with accounting functionality. The Acushnet B2B (Business to Business) Refers to one business communicating with or selling to another. See B2B e-commerce, B2C and B2G. B2B - business to business website will improve customer service exponentially with its automated ordering and tracking functionalities, as well as provide account access capability 24 hours per day, seven days per week. "We understand that in order to strengthen our leadership position, a Web-based sales and customer service solution is a powerful and necessary extension of our enterprise," said Peg Nicholson, Senior Vice President and Chief Information Officer, Acushnet Company. "The Click Commerce ECM solution allows us to integrate our existing data quickly and accurately while incorporating many of the advanced functionalities of Click's Relationship Manager. These upgrades will enhance the service that we deliver to our existing customers, while empowering our accounts to proactively manage their business with the Acushnet Company." Acushnet Company prides itself on having the strongest sales and customer service relationships in the golf industry, and will use the Click Commerce product suite to further enhance its position as the premier golf company in the world. The site will be available on a limited basis beginning the first quarter of 2001. "Acushnet Company owns several of the number one brands in golf and we will only help to reinforce its position," said Michael W. Ferro, Jr., chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Click Commerce. "Click has developed a reputation for working with the top industry names to increase their market lead by delivering powerful Enterprise Channel Management solutions that enable companies to improve their business-to-business relationships through enhanced, Web-based customer service." Click Commerce will implement a personalized solution of the recently enhanced version of its product suite, Click Commerce 4.0. The new product suite features a layered architecture consisting of the Relationship Manager ECM platform and a suite of more than 80 application modules. The solution utilizes the industry standard eXtensible Markup Language See XML. (language, text) Extensible Markup Language - (XML) An initiative from the W3C defining an "extremely simple" dialect of SGML suitable for use on the World-Wide Web. http://w3.org/XML/. (XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. ) to communicate between the application modules of Click Commerce 4.0, as well as with each enterprise's legacy, Enterprise Resource Planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ), and other back-end systems, streamlining the implementation and integration process. Titleist, FootJoy, Cobra and Pinnacle comprise the major golf brands of Acushnet Company, an operating company of Fortune Brands (NYSE NYSE See: New York Stock Exchange : FO). Please visit us online at www.titleist.com, www.footjoy.com, www.cobragolf.com and www.pinnaclegolf.com. For more information, please contact Joe Gomes, Director of Communications Director of Communications is a position in the private and public sectors. The Director of Communications is responsible for managing and directing an organization's internal and external communications. , Acushnet Company (508.979.3211) or Larry A. Mathias, Click Commerce, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CKCM) at 312.377.3126. |
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