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Acumen Solutions Teams With Metro Offices With Different Approach to Managed Services.


Business Editors/Hi-Tech Writers

Acumen Solutions Provides Partnership Based on Training, Empowerment

To Improve IT Experience for Metro Offices Clients

Acumen Solutions, a leading management and technology consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee
consulting company

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
, today announced a contract with local Office Business Center provider, Metro Offices.

The agreement provides ongoing information technology (IT) technical support, deployment of new technology, vendor selection and negotiation, and training to make Metro Offices more responsive to their clients' IT needs. The announcement comes on the heels of several successful projects between the two companies.

"The focus of our relationship went quickly from pinpointing IT requirements to being a partner focused on keeping Metro Offices' clients productive," said Will Trevillian, Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality  Practice Lead at Acumen Solutions. "Our goal is to do whatever we can to ensure that their clients have access to the very best in technology."

To initiate the contract, Acumen Solutions conducted a comprehensive assessment of Metro Offices' IT infrastructure.

Acumen Solutions will also begin providing Metro Offices staff members with IT training, maintaining a help desk that supports all Metro Offices staff members and clients, and writing an IT best practices policies and procedures Policies and Procedures are a set of documents that describe an organization's policies for operation and the procedures necessary to fulfill the policies. They are often initiated because of some external requirement, such as environmental compliance or other governmental  manual that Metro Offices personnel can refer to as a way of minimizing downtime The time during which a computer is not functioning due to hardware, operating system or application program failure.  and reducing costs.

This training has empowered Metro Offices staff members and strengthened their business relationships.

"Many of our clients have sophisticated, constantly changing IT needs," said Elizabeth Langley Lang·ley   , Mount

A peak, 4,227.9 m (14,026 ft) high, in the Sierra Nevada of southern California.



lang·ley  
n. pl.
, Director of Operations of Metro Offices. "Acumen Solutions takes a different approach to managed services by helping us provide technical sophistication so·phis·ti·cate  
v. so·phis·ti·cat·ed, so·phis·ti·cat·ing, so·phis·ti·cates

v.tr.
1. To cause to become less natural, especially to make less naive and more worldly.

2.
 and the assurance that as our clients' technological requirements grow, our centers can meet their demands. The training they provide enables us to be more responsive to our clients."

Acumen Solutions' Managed Services offering handles the management and operations of critical business systems and corporate IT infrastructure. These services are used by leading companies who are looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 a cost-effective and secure means of gaining a competitive advantage through IT outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. .

"Small- to medium-sized companies are looking for responsiveness, affordability and credibility when it comes to choosing an IT outsourcing partner," said Trevillian. "We work with all levels of staff to accomplish their goals and overcome challenges. This builds a level of trust that works out better in the long run for both parties."

About Acumen Solutions

Acumen Solutions, Inc., a privately held company privately held company

A firm whose shares are held within a relatively small circle of owners and are not traded publicly.
 based in Vienna, Va., is a leading management and technology consulting firm that uses a focused, results-oriented approach to develop client-specific solutions for communications and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 companies. Our depth of industry experience and proven track record help our clients increase revenue and decrease costs to gain a competitive advantage.

For more information, visit www.acumensolutions.com.

About Metro Offices

Since 1989, Metro Offices has been a leading operator of Office Business Centers in the Metropolitan Washington, DC area. Seven strategically located centers offer a full range of officing solutions to entrepreneurs as well as regional, national and international companies. Working together as a team, they are able to contribute to the growth and success of their clients' business.

For more information, visit www.metroffice.com.
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 1, 2002
Words:512
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