ActiveBuddy, Inc. Becomes Conversagent, Inc.; Instant Messaging Innovator Delivers beyond IM.Business Editors/High-Tech Writers NEW YORK--(BUSINESS WIRE)--Dec. 17, 2003 ActiveBuddy, Inc., the leading supplier of interactive agent software and solutions, announced that effective immediately it is changing its name to Conversagent, Inc. Explained CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Stephen Klein Klein , Melanie 1882-1960. Austrian-born British psychoanalyst who first introduced play therapy and was the first to use psychoanalysis to treat young children. , "Conversagent's business has shifted significantly from providing primarily instant messaging-based agent technology, to providing conversational business solutions delivered over multiple messaging channels. The company name that invoked the 'buddy' so familiar to the instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or community was not relevant to enterprises acquiring our technology for web or wireless deployments. The name Conversagent serves all markets." Using Conversagent's interactive agent solutions, businesses can engage their constituencies in two-way text conversations on the web, using IM or wireless. Businesses can engage their customers, employees and partners with interactive agents that deliver service and other information in a typed online dialogue. Customers expect immediate responses to their inquiries, and Conversagent's solutions deliver. Conversagent is revolutionizing the way businesses are supporting their customers. Conversagent customers are delivering higher levels of service and satisfaction at a substantially lower cost. "We are seeing businesses embrace the next level of customer support using interactive agent technology. Forward thinking companies are finding that Conversagent's Customer Support Solutions show a return in under one month," stated Klein. Conversagent's customers include: Comcast Corporation, the Kellogg Company For other uses, see Kellogg. Kellogg Company (often referred to as simply Kellogg or Kellogg's) is an American multinational producer of breakfast foods, snack foods, cookies, and crackers, with corporate headquarters in Battle Creek, Michigan, USA. , Nike Inc., Reuters Reuters British cooperative news agency. Founded in 1851 by Paul Julius Reuter, it was initially concerned with commercial news but began to serve a growing newspaper clientele after the London Morning Advertiser subscribed in 1858. Group plc, and Verizon Communications
Verizon Communications, Inc. , Inc. About Conversagent, Inc. Conversagent's conversational software enables companies to deliver natural language access to information and services. The company's web-, IM- and wireless-based interactive agents engage customers in text conversations and instantly deliver precise and accurate responses. Conversagent dramatically improves the way companies service their customers and employees, enhancing service quality at greatly reduced costs. Fortune 100 Companies deploy Conversagent solutions for customer self-service, enterprise information access, marketing, community outreach Outreach is an effort by an organization or group to connect its ideas or practices to the efforts of other organizations, groups, specific audiences or the general public. and more. Conversagent's innovations have been awarded U.S. Patent 6,430,602. Conversagent, Inc. is based in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. and Sunnyvale, Calif. For more information, please visit http://www.conversagent.com. |
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