Active Voice introduces new personal telephony software: PhoneMax.LOS ANGELES--(BUSINESS WIRE)--March 12, 1996--Active Voice Corp. (Nasdaq: ACVC ACVC Ada Compiler Validation Capability ACVC Atlantic Coast Veterinary Conference ACVC Arms Control Verification Committee ACVC Army Commercial Vehicle Code ACVC Air-Cooled Vault Concept ), a world leader in PC-based voice processing The computerized handling of voice, which includes voice store and forward, voice response, voice recognition and text to speech technologies. systems and computer-telephone integration, introduced a new TAPI (Telephony API) A programming interface from Microsoft and Intel that is part of Microsoft's WOSA architecture. It allows Windows client applications to access voice services on a server. (Telephony Application Program Interface) and TSAPI-based (Telephony Services Application Program Interface) personal telephony software package called PhoneMax(TM) at Computer Telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration Expo this week in booth No. 1608. Bringing the power and functionality of TAPI and TSAPI (Telephony Services API) A telephony programming interface from Novell and AT&T. Based on the international CSTA standard, TSAPI is designed to interface a telephone PBX with a NetWare server to provide interoperability between PCs and telephone equipment. telephone systems to the desktop PC, PhoneMax enables users to manage all telephone activity on-screen on·screen or on-screen adj. & adv. 1. As shown on a movie, television, or display screen. 2. Within public view; in public. and use information from personal databases and other applications with every call. PhoneMax makes dialing, answering, transferring, holding, screening and even conferencing calls as simple as clicking and dragging a mouse. PhoneMax provides an easy-to-use interface with three completely integrated windows that control inbound and outbound calls, log all telephone activity and manage information about each caller. Users easily "drag-and-drop" information between these windows interchangeably. PhoneMax includes an internal Personal Information Manager (PIM (1) (Protocol Independent Multicast) A multicast routing protocol endorsed by the IETF. Used in conjunction with an existing unicast routing protocol, it comes in two flavors: Dense Mode (PIM-DM) is used when recipients in the target group are in a concentrated ) for organizing caller information, and it integrates with many of the most popular third party PIMs and contact managers. "Active Voice develops products that help people use telephones and computers together in new ways to improve productivity, increase profitability and enhance customer service," said CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Robert L. Richmond. "PhoneMax is another example of this vision. Quite simply, it lets people manage more calls in less time with less effort." "PhoneMax is designed specifically for people who spend a great deal of time on the telephone," said Richmond. "It's an ideal tool for small and informal call centers, and any other business where knowledge workers need to communicate as efficiently as possible with a large number of contacts." PhoneMax requires a TAPI or TSAPI-compliant telephone, and a PC running Microsoft Windows v3.1 or later. Active Voice has more than 35,000 installations in virtually every type of business in 54 nations worldwide. The Seattle-based corporation has offices in Australia, Canada, China, the Netherlands and the United Kingdom. Active Voice products are sold through a global network of independent telecommunications dealers and computer resellers. -0- PhoneMax is a trademark of Active Voice Corp. Windows is a trademark of the Microsoft Corp. CONTACT: Active Voice Corp. Marketing and public relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most : Diane M. Williams, 206/441-4700, ext. 132 dwilliams@activevoice.com or Financial: Jose David, 206/441-4700, ext. 105, jdavid@activevoice.com or I.R.: Carolyn Paola, 206/441-4700, ext. 197, ir@activevoice.com or Web Site: www.activevoice.com NOTE TO EDITORS: In the Internet/email addresses noted in this news release, there is an "at" symbol between: -- dwilliams AND activevoice.com -- jdavid AND activevoice.com -- ir AND activevoice.com These symbols may not appear properly (or at all) in some systems. |
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