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Active Voice introduces new Seven speech recognition system.


Active Voice, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, a provider of unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. , computer-telephony and voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available.  solutions, has announced its new Seven speech enabled directory application. Seven will be offered as a stand-alone speech product in addition to the company's voice messaging and unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required.  solutions. The Seven application was introduced to provide easy-to-use and reliable speech access to the employee directory, while helping to increase productivity, offer convenience and assist in lowering the overall cost of directory administration. The Seven product is a Microsoft Windows See Windows.

(operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then.
 2000 server-based automatic speech recognition (ASR (Automatic Speech Recognition) Using voice recognition to replace keypad entry for telephone voice menus. Typically used to speak the digits 0 through 9 insted of keying them, ASR systems may be able to recognize a limited vocabulary. See voice recognition and AVSR. ) system that acts as a virtual telephone operator, providing callers with virtually anytime, anywhere access to company directory information. Without having to call the receptionist, look up numbers in directories or check e-mail contact lists, callers can dial Seven to be connected to a person whose number is available in the directory database. Seven asks callers to say the name of the person they wish to speak to, retrieves the name from a database and then connects the caller to the appropriate extension. Seven uses advanced speech recognition software from Nuance Communications, Inc. and the ScanSoft RealSpeak text-to-speech engine for more accurate name confirmation. Seven provides workers a convenient and efficient way to reach their colleagues whether they are working from the office or a remote location. Seven can also be configured to provide external callers with access to a company's employee directory through a voice-enabled menu.

www.activevoice.com
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Title Annotation:New Products ...
Publication:Customer Interaction Solutions
Date:Oct 1, 2003
Words:238
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