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Active Voice Introduces Multilingual TeLANophy; First On-Screen Unified Messaging and Call Management Package for English, French, German and Dutch Users.


SEATTLE--(BUSINESS WIRE)--Sept. 17, 1996--Active Voice Corp. (Nasdaq: ACVC ACVC Ada Compiler Validation Capability
ACVC Atlantic Coast Veterinary Conference
ACVC Arms Control Verification Committee
ACVC Army Commercial Vehicle Code
ACVC Air-Cooled Vault Concept
), a world leader in PC-based voice processing The computerized handling of voice, which includes voice store and forward, voice response, voice recognition and text to speech technologies.  systems and computer-telephone integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ), is introducing multilingual TeLANophy, the world's first desktop messaging product available in four languages: English, French, German and Dutch.

TeLANophy is also the only multilingual CTI product that offers integrated messaging -- voice and fax mail -- and on-screen on·screen or on-screen  
adj. & adv.
1. As shown on a movie, television, or display screen.

2. Within public view; in public.
 call management with PIM (1) (Protocol Independent Multicast) A multicast routing protocol endorsed by the IETF. Used in conjunction with an existing unicast routing protocol, it comes in two flavors: Dense Mode (PIM-DM) is used when recipients in the target group are in a concentrated  integration.

"TeLANophy is being adopted around the world as the most intuitive visual messaging product available today," said Robert L. Richmond, Active Voice CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  and chairman. "We are committed to localizing all of our voice products to meet the requirements of diverse markets worldwide. More languages will be added as user demand dictates."

Call Management

ViewCall, TeLANophy's call management module, allows users to visually manage incoming calls on their PC screen and respond to multiple callers in quick succession without disrupting another telephone conversation. Caller identification features let users know who is calling before answering the telephone. ViewCall Plus, an additional call management module, has all the capabilities of ViewCall and much more. ViewCall Plus controls calls, both inbound and outbound, from the PC using the power of TAPI (Telephony API) A programming interface from Microsoft and Intel that is part of Microsoft's WOSA architecture. It allows Windows client applications to access voice services on a server.  and TSAPI (Telephony Services API) A telephony programming interface from Novell and AT&T. Based on the international CSTA standard, TSAPI is designed to interface a telephone PBX with a NetWare server to provide interoperability between PCs and telephone equipment.  telephone systems.

Integrated Messaging

TeLANophy's integrated messaging modules allow users to control voice and fax messages in one place. With ViewMail and ViewFax, users can access messages from TeLANophy's universal mailbox anytime, with the flexibility using their interface and language of choice. For example, a French TeLANophy user can access messages on screen while a German TeLANophy user is checking messages remotely via telephone.

ViewMail makes all voice and fax messages available at a glance and lets users sort them in any order. Using an intuitive Microsoft Windows interface, ViewMail shows users the sender's name, subject and date and time messages were sent so they can quickly prioritize them and respond immediately. Messages are played through a multimedia sound device on the PC or by telephone.

ViewFax enables users to manage inbound and outbound faxes from any networked PC. With ViewFax, the Repartee rep·ar·tee  
n.
1. A swift, witty reply.

2. Conversation marked by the exchange of witty retorts. See Synonyms at wit1.
 universal messaging system becomes a two-way fax server that gives each networked desktop PC complete fax capabilities. The module also includes a Print-to-Fax driver that sends Windows documents directly from the PC desktop to any other subscriber, group or personal database contact.

TeLANophy is available in English, French, German and Dutch through Active Voice's global network of independent telecommunications dealers and computer resellers. Individual modules are available separately. Other languages are currently in development.

Active Voice has more than 35,000 installations in virtually every type of business in 54 nations worldwide. The Seattle-based corporation has offices in Australia, Canada, China, the Netherlands and the United Kingdom. Active Voice products are sold through a global network of independent telecommunications dealers and computer resellers. -0- For more information, please contact the following:

-- Marketing and public relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most :

Diane M. Williams, 206-441-4700, ext. 132

dwilliams@activevoice.com.

-- Financial:

Jose David, 206-441-4700, ext. 105, jdavid@activevoice.com.

-- Investor Relations Investor relations

The process by which the corporation communicates with its investors.
:

Carolyn Paola, 206-441-4700, ext. 197, ir@activevoice.com.

-- Web Site: www.activevoice.com. -0-

TeLANophy is a registered trademark of Active Voice Corp. Windows is a trademark of the Microsoft Corp. Brand and product names in this document are trademarks of their respective owners.

CONTACT: Active Voice Corp., Seattle

Diane M. Williams, 206/441-4700, ext. 132

dwilliams@activevoice.com

or

S&S Public Relations

Maurissa Frost, 847/291-8421, ext. 268

102456.3676@compuserve.com
COPYRIGHT 1996 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1996, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Sep 17, 1996
Words:566
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