Active Reasoning and SSG Announce Strategic VAR Agreement.VAR Relationship Extends ServiceCenter for Closed-Loop Change Management PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif. & CLEVELAND -- Active Reasoning, a leading provider of IT Governance Automation solutions, and SSG SSG abbr. staff sergeant Consulting, a premier IT infrastructure consultancy, today announced that SSG is now a value-added reseller A value-added reseller (VAR) is a company that adds some feature(s) to an existing product(s), then resells it (usually to end-users) as an integrated product or complete "turn-key" solution. (VAR) of the Active Reasoning IT Controls Automation platform. SSG designs and implements large enterprise help desk and asset management systems and is a leading implementer of HP OpenView HP OpenView was a Hewlett Packard product range consisting of an extensive portfolio of network and systems management products. In 2007 the entire HP OpenView portfolio was rebranded under the strengthened HP Software name. ServiceCenter (formerly Peregrine ServiceCenter) for change management. Active Reasoning's integration with HP OpenView ServiceCenter automatically identifies unauthorized changes and out-of-compliance actions by comparing detected activities to approved change requests residing in ServiceCenter. Together, Active Reasoning and SSG will deliver closed-loop change management to help Fortune 500 organizations improve their change control processes, report adherence to corporate and IT policies and reduce audit-related costs. The strategic partnership between Active Reasoning and SSG expands on the two companies' recent successful deployment at a leading healthcare provider where Active Reasoning provided 100% real-time visibility into user change. This gave the healthcare client greater confidence that its change management procedures and processes were being followed and reduced mean time to resolution of system failures by 80%. Terry Schwab, Active Reasoning Vice President of Business Development, states, "Active Reasoning selected SSG as a VAR based on several successful engagements and honors received by SSG for exceptional service and performance in implementing ServiceCenter solutions. In working with SSG, we know that our valued clients will receive the best possible expertise." David Rosenblatt, Chief Executive Officer of SSG Consulting, explains the tremendous synergy between ServiceCenter and the Active Reasoning solution, "ServiceCenter incorporates customizable processes for managing requests, incidents, problems, and changes. The Active Reasoning platform integrates with ServiceCenter to validate individual activities against established processes so that our clients can truly measure policy adherence and strengthen their ongoing service management." About Active Reasoning With its products installed in 59 countries on six continents Six Continents is a large retail PLC in UK which split into Six Continents Retail known as Mitchells and Butlers plc. The hotels and soft drinks business of Six Continents PLC is now known as InterContinental Hotels Group PLC. , Active Reasoning is a leading provider of IT Governance Automation solutions. The Active Reasoning IT Controls Automation Platform operationalizes standards such as ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). & COBIT (Control OBjectives for Information and related Technology) A business-oriented set of standards for guiding management in the sound use of information technology from the Information Systems Audit and Control Association (ISACA) (www.isaca.org). , detecting, validating, and reporting unauthorized changes and out-of-policy actions on the IT infrastructure to help Fortune 500 clients meet SLAs, mitigate operational risk and reduce expenses. This is made possible by the combination of Active Reasoning's Policy Mapping Database[TM], event-based collection of the who, what, when, and where of user actions, and a correlation engine providing real-time policy review and validation. Active Reasoning is backed by top-tier venture partners including ComVentures, ArrowPath Venture Partners, ONSET Ventures, and InterWest Partners. For more information, visit the company's website at www.activereasoning.com. Active Reasoning is a sponsor of the Gartner 25th Annual Data Center Conference, November 28th through Dec. 1st, at the Rio Hotel & Casino in Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. . http://www.gartner.com/2_events/conferences/lsc25.jsp See a brief product demo at http://www.activereasoning.com/solutions/demo.html. About SSG Consulting SSG conceives, creates, and operates IT infrastructures to drive its clients' growth in the digital economy. Working with Global 2000 clients, SSG provides advanced IT professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , facilities management The management of a user's computer installation by an outside organization. All operations including systems, programming and the datacenter can be performed by the facilities management organization on the user's premises. software and services, and telecom managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality . SSG also provides extensive service and support for HP OpenView AssetCenter and HP OpenView ServiceCenter (formally Peregrine Systems' suite of infrastructure management products). Active Reasoning and Active Reasoning Policy Mapping Database are trademarks of Active Reasoning, Inc. All other names mentioned herein may be trademarks of their respective owners. |
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