Acterna Introduces TechSync Portfolio to Enable WorkFlow Solutions.Business Editors/Hi-Tech Writers GERMANTOWN Germantown, residential section of NW Philadelphia, Pa. Settled by Dutch and Germans in 1683, Germantown became one of the earliest printing and publishing centers in the country. , Md.--(BUSINESS WIRE)--Dec. 2, 2002 New Division Turns Communications Test and Management Into Strategic Asset for Telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. and Cable Network Operators Acterna (Nasdaq:ACTR ACTR American Council of Teachers of Russian ACTR Actuator ACTR Association for Canadian Theatre Research ACTR A Christmas To Remember ACTR Assistant Contract Technical Representative (NMCI liaison) ) today introduced TechSync,(TM) an integrated portfolio of interactive communications test instruments, software, and services to help telecom and cable network operators maximize their profitability and flexibility, while reducing operating and overhead costs overhead costs see fixed costs. . In order to provide maximum focus upon network operators needs in the current economic environment, Acterna has formed a new division, WorkFlow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle. Solutions, to develop and implement solutions focused on its customers' most critical business challenges. Acterna WorkFlow Solutions will leverage the TechSync portfolio to develop customized automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. workflow solutions that support the communications industry's aggressive efforts to improve operational efficiency, an area that is attracting more than $500 million in investment annually. "Acterna is leveraging its distinct competitive advantage - we offer the full set of instruments, systems, software and services required to build integrated and truly strategic workflow improvement solutions for our customers," said Bruce Bruce, Scottish royal family descended from an 11th-century Norman duke, Robert de Brus. He aided William I in his conquest of England (1066) and was given lands in England. Hembree, general manager of Acterna's WorkFlow Solutions division. "We are finding that complete workflow process improvement solutions - those that drive revenue and reduce costs by automating business processes -- are attracting today's limited network investment. WorkFlow Solutions was created to provide the necessary integrated solutions to help our customers meet their business objectives by extending Acterna's expertise into a truly strategic asset for our customers." TechSync(TM) Enables Acterna's WorkFlow Solutions Unlike tactical communications Tactical communications are tactical, and therefore a great advantage if you have them and the enemy does not, and communications in which information of any kind, especially orders and decisions, are conveyed from one command, person, or place to another within the tactical test approaches, WorkFlow Solutions offers dramatic improvements to network operators' business processes. Based on decades of telecommunications and cable industry experience, these solutions help service providers increase revenue and accelerate new service installations, improve productivity, reduce network failures, enhance repair efficiency and facilitate compliance with new regulatory requirements Regulatory requirements are part of the process of drug discovery and drug development. Regulatory requirements describe what is necessary for a new drug to be approved for marketing in any particular country. . Acterna has branded a set of TechSync-enabled tools - including instruments, software and services - that can be combined together to meet specific business objectives for telecommunications and cable network operators. These tools include: -- Intelligent, web-enabled and widely deployed communication test devices such as the Acterna Handheld Services Tester (HST), a next generation handheld test platform for telecommunications service providers, and the Acterna Digital Service Activation Meter (DSAM), designed to support the efficient deployment and rapidly growing adoption of broadband Internet access service from cable operators; -- TechComplete(TM) Software applications that provide automated testing, close-out and coaching reports and enable the transfer of test files to a central server; -- Integration with back-office dispatch, work order and billing applications; and -- Acterna Advantage Services such as method & procedure development, program management, and both instructor-lead and online training courses. Based on these and other TechSync-enabled tools, Acterna's WorkFlow Solutions division offers an end-to-end end-to-end a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine. approach to improve critical business processes, from analysis of existing processes and new methods and procedures development to implementation and program management. Sprint's Automated WorkFlow Solution A recently launched and rolled out communications test solution for Sprint's Local Telecommunications Division serves as a strong example of the powerful impact WorkFlow Solutions can generate. As part of an ongoing effort to ensure quality service and lower network maintenance costs, Acterna and Sprint worked together to develop an automated solution for the installation and maintenance of Sprint's nationwide local phone service. By providing a sustainable process that enabled Sprint's technicians to consistently and immediately test service performance before leaving a customer site, Acterna's solution dramatically reduced truck rolls and improved customer satisfaction. The nationwide results to date include a nearly 7 percent improvement in repeat trouble tickets and a 16 percent improvement in troubles reported within five days of installation. "The best growth opportunities for today's network operators -- high-speed Internet See broadband. access, digital TV, voice over IP and others - are also the most complex in terms of service (networking) Terms Of Service - (TOS) The rules laid down by an on-line service provider such as AOL that members must obey or risk being "TOS-sed" (disconnected). provisioning, installation and maintenance," added Hembree. "Robust solutions that streamline streamline, path of a fluid flowing steadily and without appreciable turbulence. A body is said to be streamlined if its shape offers the least possible resistance to a current of air, water, or other fluid. the installation and reliability of these services are essential for our customers to profitably capitalize on Cap´i`tal`ize on` v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>. these opportunities." About Acterna Acterna is the world's largest provider of test and management solutions for optical transport, access and cable networks and the second largest communications test company overall. Focused entirely on providing equipment, software, systems and services, Acterna helps customers develop, install, manufacture and maintain their optical transport, access, cable, data/IP and wireless networks. The company serves customers globally with a presence in more than 80 countries. Additional information about the company is available at www.acterna.com. |
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