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AccuDocs To Produce 45,000 Touch 1 Customer Bills Per Month; AccuDocs to Print, Mail and Archive 110,000 Pages per Month.


Business Editors/Technology Writers

BIRMINGHAM, Ala.--(BUSINESS WIRE)--May 5, 2000

AccuDocs LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, one of the largest billing service companies in the nation, today announced a new agreement with Touch 1 Communications, Inc., a long distance provider. The agreement with Touch 1 names AccuDocs as its exclusive provider of print, mail and information storage services for 35,000 customer bills per month. AccuDocs' print and mail solution includes bill design, postal optimization and guaranteed turnaround times (1) In batch processing, the time it takes to receive finished reports after submission of documents or files for processing. In an online environment, turnaround time is the same as response time. . Using business rules defined jointly with Touch 1, AccuDocs will merge market-driven messages with statement data to create customized bills.

Touch 1, which was recently acquired by Z-Tel (Nasdaq: ZTEL), will use its new PC-based customer service platform to transmit data to AccuDocs. Customer service representatives will use AccuDocs' Intellibill software to quickly access PDF files of specific Touch 1 bills, which will be stored on CD-ROM CD-ROM: see compact disc.
CD-ROM
 in full compact disc read-only memory

Type of computer storage medium that is read optically (e.g., by a laser).
.

"From the start of our partnership, Touch 1 and AccuDocs have been focused on customer service," said Martin S. Steber, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of AccuDocs. "We are excited about putting more of our services to work for Touch 1 customers." "AccuDocs demonstrated that its custom document processing Processing text documents, which includes indexing methods for text retrieval based on content. See document imaging.  solutions have the flexibility to keep up with our sudden, significant growth in customer volume," said Mike Slauson, Vice President of Information Systems. "We are looking forward to expanding our partnership to include form design, postal optimization and archiving services."

About AccuDocs

As the largest independent provider of document processing services in the nation, AccuDocs transforms client data into highly readable statements, forms and invoices for delivery and payment. Step-by-step systems integration is an integral part of AccuDocs' custom print and mail and EBPP (Electronic Bill Presentment and Payment) Sending invoices to customers over the Internet. When payment is due, an e-mail is sent with a link to a Web page that contains the billing information and the payment services that are supported.  solutions. AccuDocs can process data in any standard format for document delivery to printers, Internet, email, fax, database, complimentary customer care and/or financial systems. Based in Birmingham, AccuDocs has seven regional facilities nationwide. Visit www.accudocs.com for more information.

About Touch 1

Touch 1 is a leading consumer telecommunications company See telecom company.  with approximately 400,000 customers in 48 states. Touch 1 produced revenues for 1999 of approximately $65 million.

About Z-Tel

Z-Tel Technologies, Inc. provides consumers bundled local and long distance telephone services, combined with enhanced, Internet-based communications features that enable them to manage all of their voice communications needs. Z-Tel currently sells this bundle as "Z-Line Home Edition" in New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 and Texas, and has over 50,000 Z-Line Home Edition subscribers.
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Publication:Business Wire
Geographic Code:1USA
Date:May 5, 2000
Words:398
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