Account4 President and CEO to Address Professional Services Executives at ASFM International; John Lucas Defines Human Capital Management Strategies.

Business/Technology Editors

NEWTON, Mass.--(BUSINESS WIRE)--Oct. 10, 2000

Account4, a leader in workforce management software and services for over a decade, announces today that President and CEO John Lucas will address industry leaders at AFSM International's 30th World Conference in Nashville, Tennessee on October 16th, 2000. He will discuss how Internet technology and Professional Services Automation (PSA) software can provide timely answers to the question "Who's on the Bench?" and increase profitability, productivity, customer satisfaction, workforce retention, and operational efficiency as a result.

Mr. Lucas, who has helped set the pace for workforce management in the Internet era explains, "The challenges of staffing IT and other projects in today's highly dynamic and global labor market is reaching crisis proportions, and there is no better way to tackle this than with straightforward, Web-based systems." He adds, "The organizations that will win are the ones that understand and can control their capacity to deliver services. This means they must be tightly integrated internally as well as externally with their customers and staffing suppliers."

Account4(R) software offers Corporate IT and other service organizations a 100% thin-client platform for achieving such integration and automating their business. Account4 Release 4, the most complete thin-client PSA solution, uses a single data repository to manage sales opportunities, work/service requests, contacts, clients, projects, documents, resources, assignments, time, costs, charge back, and invoicing.

About AFSM International:

The Association for Services Management International (AFSMI) is the only global organization dedicated to furthering the knowledge, understanding, and career development of executives, managers, and professionals in the high-technology services and support industry. The event has earned the reputation as the preeminent services management conference. It will be held at The Opryland Hotel and Convention Center in Nashville, Tennessee on October 15-17, 2000.

About Account4(R) Software:

Account4 is a fully integrated, Web-based, end-to-end PSA solution grouped into three major areas that mirror the business model of a typical professional services organization (PSO) or corporate information technology (IT) department: Business Development, Service Delivery and Administration. Account4's thin-client (browser only) architecture coupled with a central repository provides users the ability to access, share and collaborate on key data integral to the success of their business.

About Account4:

Account4 (www.account4.com) develops Internet-based software products and services that enable PSOs and corporate IT departments to successfully manage projects and increase the utilization, productivity, effectiveness, and retention of their workforces. Over the past 13 years, Account4 has provided solutions to a premier customer base of over 150 companies representing over 267,000 licensed users.