Accord Telecommunications Launches Accord Partner On-Line.

ATLANTA--(BUSINESS WIRE)--June 7, 1999--

Accord Telecommunications, the company that is re-defining conferencing and collaborative networking, today announced an advancement to its On-Line strategy with Partner On-Line, a web-based, password-protected archive of technical, marketing and support information. Accord Partner On-Line information is designed to be used during the sales cycle to help partners understand the benefits of the next generation multipoint control unit (MCU) and to maximize the productivity of our partners' sales people. Using the website, www.accordtelecom.com, partners and customers have easy access to Accord Service On-Line and Accord Partner On-Line.

Accord works with channel partners that bring added value to the Accord MGC-100(tm), an MCU that connects numerous sites via video, audio and data conferencing. Accord's partners offer the MGC-100 as part of a complete solution to users in vertical, regional or global markets.

Resellers are choosing the Accord MGC-100 due to its more than 90% call completion rate, its ease of management and maintenance, and its sophisticated feature set including: easy integration of up to 84 ISDN sites, 80 ATM sites and 132 IP sites; six layouts of Continuous Presence; Multi-way Transcoding; Touch-Tone Conference Management; and the Greet and Guide(tm) capability.

"The Accord MGC-100 enhances the network conferencing environment within many of our customer sites. It makes installation, management and support of an MCU much easier than competitive offerings. The Accord Partner On-Line Program is an added benefit that empowers our sales force with the information they need, when they need it -- decreasing the sales cycle and enhancing our overall relationship with our customers," said Tracy Mills, VP of Product Marketing at W2COM, a worldwide provider of videoconferencing, data integration, and network services.

The Partner On-Line program joins the Accord Service On-Line Program as part of the company's strategy to leverage the Internet, enhancing all levels of customer communications. Launched earlier this year, the Service On-Line Program provides a web-based help desk and software upgrades via the Internet.

"Within Accord, the customer is always the number one priority and we are committed to developing programs that enhance every level of interaction the customer has with Accord. The success factor in our industry is being easy to do business with. We believe Partner On-Line provides our partners with better tools to build on our already successful and growing relationships," said Phil Keenan, Senior VP Worldwide Sales and Marketing at Accord.