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AccessLine Communications Launches SmartVoice VoIP Service for Business.


BELLEVUE, Wash. -- New SmartVoice Service Delivers Cost Savings and Enhanced Functionality of VoIP Without Forcing Businesses to Rip and Replace Existing Equipment

AccessLine Communications, a leading provider of hosted and managed voice services, today announced its new SmartVoice Service for business. The new VoIP (Voice over Internet Protocol See Internet and TCP/IP.

(networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol.
) service allows businesses to radically reduce calling costs and take advantage of next-generation features and productivity enhancements, all with the flexibility to either adopt the latest VoIP handsets or leverage their existing telecommunications equipment. SmartVoice Service will be available throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  on both a wholesale and direct basis from AccessLine Communications.

"One of the major hurdles for business VoIP adoption is the need to 'rip and replace' existing equipment," said Doug Johnson The name Doug Johnson may refer to the following people:
  • Doug Johnson (Loverboy): Keyboardist for the Canadian rock group, Loverboy
  • Doug Johnson (American football): NFL quarterback
  • Doug Johnson (meteorologist)
, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  with AccessLine. "When you consider the added costs, training and integration, that often just doesn't make economic sense. SmartVoice Service, on the other hand, offers companies the option of using VoIP to immediately lower costs and improve functionality, even with their existing phones. It's another example of AccessLine's focus on delivering on-demand voice services that dramatically improve business communications."

AccessLine's SmartVoice Service provides a compelling set of capabilities, including free "on-net" calling between company locations via a voice VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. , as well as reduced-cost toll-free numbers, local, long distance and international calling. Additional advanced features include follow-me number functionality, voicemail and fax management (from web or phone), call screening, conference calling, and true remote or teleworker See telecommuting.  integration into the phone service -- all of which can be managed from a centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 web interface.

Since SmartVoice is a hosted and managed service, customers do not need to purchase expensive equipment to gain the benefits of VoIP; the company can simply add this service to their current telecommunications infrastructure and begin achieving high ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  immediately. SmartVoice Service will be available for both PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  replacement (new equipment) or as a simple "line replacement" to leverage existing phone systems. All installation, management, and support is handled by AccessLine, creating a complete solution that requires minimal customer effort.

SmartVoice is based on AccessLine Communications' VoIP-enabled On-Demand Voice Services(SM) Network. Designed to address huge SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge.  and enterprise demand for communications cost savings and enhanced voice services, AccessLine's On-Demand Voice Services(SM) Network radically reduces voice transport costs while simultaneously delivering new, high-value features. Through the creation of powerful, yet simple, integrated and multi-tenanted management tools such as Service Builder (for resellers) and Service Administrator (for Enterprise users), AccessLine can uniquely support the many adds, deletes, changes, billing and provisioning configurations, and features that vary by customer, by employee line, by region, and by channel.

About AccessLine

AccessLine Communications provides hosted and managed voice services for large and small businesses nationwide. The company improves business communications options by offering a complete set of easy-to-implement, cost-effective managed voice services, which are available via either traditional phone or VoIP networks and through nationwide local access. With an established customer base of more than 100,000 business users, AccessLine provides unprecedented application quality, functionality and customer support. AccessLine recently won the "Pulver100" Award for top VoIP growth companies to watch. For more information, please visit www.accessline.com.
COPYRIGHT 2005 Business Wire
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 7, 2005
Words:521
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