Access Commerce New Cameleon SC Drives Business Agility and Performance of Services Companies.Multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple Commerce Solution Designed for Communication Services Providers, Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , Insurance, Media and other Service-Based Businesses CHICAGO & TOULOUSE, France -- Access Commerce (Euronext:7424), a leading provider of multichannel commerce and configurator software, today announced that it is expanding its solution offerings for the first time into the services market with the general availability of its new Cameleon SC Suite. The Cameleon SC Suite builds on the Company's twenty years TWENTY YEARS. The lapse of twenty years raises a presumption of certain facts, and after such a time, the party against whom the presumption has been raised, will be required to prove a negative to establish his rights. 2. of experience helping manufacturers optimize complex selling and ordering processes. Services Industries Playing Catch-Up Communication Services Providers, Financial Services, Insurance, Media and other services-based businesses are seeking better ways to develop and manage service offerings. Their efforts to compete in the marketplace are often hampered by inefficient product management processes, multifaceted pricing strategies There are many ways in which the price of a product can be determined. The following are the foremost strategies that businesses are likely to use. Competition-based pricing Setting the price based upon prices of the similar competitor products. , complex sales Complex sales, also known as Enterprise sales, can refer to a method of trading sometimes used by organizations when procuring large contracts for goods and/or services where the customer takes control of the selling process by issuing a Request for Proposal (RFP) and channels and legacy IT systems. As a result, there is a need for sales configuration solutions that can improve business agility, key to accelerating time-to-market, enhancing the customer experience and increasing revenues. The Cameleon SC Suite is powered by Cameleon(edge), a technology platform that scales to support the needs of medium to large international enterprises. Cameleon(edge) delivers powerful capabilities that include: Process-based Modeling[TM] - Combines best practice design, development, test and deployment processes into a product lifecycle Product lifecycle or product life cycle is the course of a product's sales and profits over time. The five stages of each product lifecycle are product development, introduction, growth, maturity and decline. management (PLM (Product Life cycle Management) A comprehensive information system that coordinates all aspects of a product from initial concept to its eventual retirement. Sometimes called the "digital backbone" of a product, it includes the requirements phase, analysis and design ) application for services business to expand configuration modeling from a limited back-office tool used by experts to a broader based application that can be used by casual business users both throughout the enterprise and the business ecosystem. This enables service companies to reduce time-to-market and achieve greater levels of business agility by accelerating product launch and update processes. Product and Service Configuration - An advanced declarative de·clar·a·tive adj. 1. Serving to declare or state. 2. Of, relating to, or being an element or construction used to make a statement: a declarative sentence. n. constraint engine easily manages any product and pricing options, bundles, contracts and promotions, handling billions of possible combinations to accurately generate quotes and process customer orders on-line. This enables companies to handle more variation in their offering, improves quality, and can shrink the amount of time it takes to produce a quote from days to minutes for complex service offerings. Personalized Customer Interaction - Use demographics, geography, channel or even the context of a current customer relationship to provide personalized content, options and pricing from any starting point Noun 1. starting point - earliest limiting point terminus a quo commencement, get-go, offset, outset, showtime, starting time, beginning, start, kickoff, first - the time at which something is supposed to begin; "they got an early start"; "she knew from the . This improves the customer experience and leads to revenue growth by providing relevance during the interaction. Multichannel Sales Execution - A single repository supports any number of versions, languages, currencies and business processes across every sales channel including agents and dealers (B2B (Business to Business) Refers to one business communicating with or selling to another. See B2B e-commerce, B2C and B2G. B2B - business to business ), consumer direct (B2C (Business to Consumer) Refers to a business communicating with or selling to an individual rather than a company. See B2B. ), shared commerce (B2B2C B2B2C Business to Business to Consumer ), call centers and field sales. This improves a service company's ability to execute by reducing errors, improving consistency and extending market reach. Powered by SOA (1) (Start Of Authority) The first record in a DNS zone file. See DNS records. (2) (Service Oriented Architecture) The modularization of business functions for greater flexibility and reusability. and Web 2.0 - A service-oriented architecture See SOA. (SOA) simplifies integration with existing IT assets, promotes re-use, and helps businesses respond more quickly and cost-effectively to changing market conditions. AJAX, RSS (Really Simple Syndication) A syndication format that was developed by Netscape in 1999 and became very popular for aggregating updates to blogs and the news sites. RSS has also stood for "Rich Site Summary" and "RDF Site Summary. and social networking concepts create a sense of community for those involved in the product management process and extends outward to encompass customers, suppliers and others in the business network, resulting in better collaboration that improves quality and reduces costs. The Customer View - Support Multiple Sales Channels SFR SFR Swiss Franc (national currency) SFR Société Française du Radiotéléphone (French cellular provider) SFR Single Family Residence SFR Single Family Residence (real estate) , the French communication services provider owned by Vivendi and Vodafone, is deploying the Cameleon SC Suite and Cameleon(edge) as part of a business initiative to improve their invoicing and product management systems. Cameleon will be used by multiple SFR sales channels including their on line store, call centers and in 750 SFR branded retail outlets. "As part of the modernization of our business IT systems, we wanted a product management solution that was built on a Service Based Architecture and that would allow our business teams to collaboratively design our offerings," explained Guillaume Gorge, IT Customer Systems Director at SFR. "We wanted to be more agile, to launch our new products more quickly and to further improve our reactivity to the market. Our objective is to continuously improve the customer experience by meeting the unique needs of every subscriber, increasing their loyalty. We are very demanding in terms of performance, response time and support for large numbers of simultaneous users. Prior to confirming our decision, we have run Cameleon through intense testing with positive results." "With the introduction of the Cameleon SC Suite, Access Commerce will help service-based businesses accelerate the introduction of new offerings, increase offering variability and quality, enhance channel flexibility and achieve customer experience excellence," said Jacques Soumeillan, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Access Commerce. "Our rich history of innovation with sales configuration software continues with Cameleon(edge), and we are leveraging this product leadership with expanded internal expertise and new business partners to provide services companies with a clear path to improved business agility and results." Cameleon(edge) will be available at the end of October. More information can be found at www.cameleon-edge.com. About Access Commerce Access Commerce is an international provider of Multichannel and Configurator software. Cameleon from Access Commerce helps companies sell customizable products and services across every sales channel by optimizing guided selling, product configuration, pricing and quote generation processes. Combining SOA and Web 2.0, it delivers unsurpassed performance and scalability to support the needs of large, international enterprises. Companies use Cameleon to improve their business agility, a key to accelerating time-to-market, enhancing the customer experience and increasing revenues. Cameleon is trusted by some of the world's largest businesses including Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Saint-Gobain, Schneider Electric, SFR and ThyssenKrupp. Access Commerce is headquartered in Toulouse, France and Chicago, Illinois. Cameleon and Cameleon(edge) are trademarks of Access Commerce SA and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners. For more information, visit www.access-commerce.com |
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