Accenture Named in ''Leaders'' Quadrants for CRM Service Providers in Europe and North America, According to Top Analyst Firm.NEW YORK New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of -- Accenture has been positioned in the "Leaders" quadrant quadrant, in analytic geometry quadrant. 1 In analytic geometry, one of the four regions of the plane determined by two lines, the x-axis and the y-axis. in Gartner Inc.'s 2006 Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) service provider marketplace analyses for Europe and North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . For its recently published "Magic Quadrant The Gartner Magic Quadrant is a proprietary research tool developed by Gartner Inc., a US based research and advisory firm. It is designed to provide an unbiased qualitative analysis of a “markets’ direction, maturity, and participants. for European CRM Service Providers, 2006" and "Magic Quadrant for CRM Service Providers, North America, 2006" reports, Gartner evaluated vendors across Europe and North America on their ability to execute and their completeness of vision. The two sets of criteria were then evaluated together, providing a view of how well each service provider performed in a spectrum of services, relative to its peers, including how well each is positioned for the future. Gartner positions vendors in the "Leader" quadrant when its assessment of those companies reveals they are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market (1). "Accenture's focus is on helping clients transform their market and customer strategies," said Woody Driggs, Accenture managing partner, CRM. "CRM can be a powerful growth engine when companies use it to put the customer at the center of everything they do. The winners will be those organizations that consistently leverage every customer interaction, across every customer channel to reinforce their brand image and to drive customer loyalty." Gartner, which uses client references as part of its evaluation of the service providers, undertakes this annual assessment to provide enterprises with data and analysis to help clients select their CRM service providers. About the Gartner Magic Quadrant The Magic Quadrant is copyrighted 2006 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. The analysis depicts how certain vendors measure up against criteria for that marketplace, as defined by the Gartner Group (company) Gartner Group - One of the biggest IT industry research firms. Address: Connecticut, USA. . Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability mer·chant·a·ble adj. Suitable for buying and selling; marketable. mer  chant·a·bil or fitness for a particular purpose. About Accenture Accenture is a global management consulting Noun 1. management consulting - a service industry that provides advice to those in charge of running a business service industry - an industry that provides services rather than tangible objects , technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. With more than 129,000 people in 48 countries, the company generated net revenues of US$15.55 billion for the fiscal year ended Aug. 31, 2005. Its home page is www.accenture.com. (1) From Magic Quadrant for North America CRM Service Providers, 2006 authored by Matthew Goldman, Frances Karamouzis, Ed Thompson Ed Thompson (born December 25, 1944, in Elroy, Wisconsin) was the United States Libertarian Party candidate for Governor of Wisconsin in 2002 . He received 11% of the vote. He was elected mayor of Tomah, Wisconsin, in April, 2000, with 58% of the vote. |
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