Accenture Awarded 10-Year Outsourcing Contract by California State Automobile Association.Business Editors NEW YORK--(BUSINESS WIRE)--Aug. 5, 2003 Accenture to Help CSAA CSAA Child Study Association of America. Reduce Operating Expenses Operating expenses The amount paid for asset maintenance or the cost of doing business, excluding depreciation. Earnings are distributed after operating expenses are deducted. Through Software Upgrade and Long-Term Application Support and Maintenance Accenture (NYSE NYSE See: New York Stock Exchange : ACN ACN Accenture (stock symbol) ACN Accenture ACN Australian Company Number ACN Automatic Collision Notification (US DOT) ACN Acetonitrile ACN Anglican Communion Network ) has been awarded a 10-year contract to help the California State Automobile Association The California State Automobile Association is a motor club dedicated to improving roads, proposing traffic laws and improvement of overall driving conditions. It was founded in 1907 as an offshoot of the Automobile Club of Southern California (ACSC) to serve members in Northern (CSAA) upgrade its human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. and financial management systems and provide application support and maintenance of these systems on an outsourced basis. Accenture will team with PeopleSoft(R) to upgrade CSAA to PeopleSoft 8, a complete Internet solution for both human capital management and financial management. The companies expect the upgrade to be completed in September 2003. CSAA will then outsource the support, maintenance, and hosting of its PeopleSoft 8 system to Accenture for 10 years. The PeopleSoft solutions will provide CSAA's human resources and finance employees with access to best practices and greater self-service options. "Accenture's outsourcing experience and proven track record of PeopleSoft implementations provide the right fit for both the upgrade and the long-term hosting and maintenance agreement," said Paula Downey, CSAA's senior vice president and chief financial officer. "By teaming with Accenture to deploy efficient, cost-effective technology and processes, we hope to improve service levels and provide added value Added value in financial analysis of shares is to be distinguished from value added. Used as a measure of shareholder value, calculated using the formula:
"Leading financial services companies are seeking solutions to help transform their workforces and improve customer service without increasing their administrative costs administrative costs, n.pl the overhead expenses incurred in the operation of a dental benefits program, excluding costs of dental services provided. ," said John DelSanto, a partner in Accenture's Financial Services operating group. "With an updated technology infrastructure and reduced operating costs, CSAA can focus on more critical areas, such as increasing customer satisfaction and enhancing membership benefits." About Accenture Accenture is a global management consulting and technology services company. Committed to delivering innovation, Accenture collaborates with its clients to help them realize their visions and create tangible value. With deep industry expertise, broad global resources and proven experience in consulting and outsourcing, Accenture can mobilize the right people, skills, alliances and technologies. With more than 80,000 people in 47 countries, the company generated net revenues of US$11.6 billion for the fiscal year ended August 31, 2002. Its home page is www.accenture.com. About CSAA Established over 100 years ago, CSAA offers a wide array of automotive, travel, insurance and financial services to more than 4 million members in Northern California, Nevada and Utah. More information is available at www.csaa.com. |
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