Accelerated Networks Selects Lucent Technologies NetworkCare for Onsite Customer Support and Installation.Business Editors & High-Tech Industry Writers DSLcon 2000 Booth No. 210 SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--April 4, 2000 World-Class Service Organization Supplements Accelerated's Service and Support Accelerated Networks today announced that it has selected Lucent Technologies NetworkCare to immediately provide comprehensive onsite customer support and network installation services as part of its AcceleratedStart(tm) professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. for its carrier customers. Accelerated will continue to provide the first line of support for its customers and will now leverage NetworkCare's extensive worldwide reach by dispatching onsite field service engineers to work with Accelerated's customer support team. In addition to onsite rapid response support around the clock, Lucent Technologies NetworkCare provides Accelerated's customers with network installation and technical assistance in the field. Onsite rapid response can be supported within two hours or by the next business day, depending on the geographical location and service agreement. "This relationship with Lucent Technologies NetworkCare quickly expands our field support footprint -- overnight," stated Charlie Vogt, vice president of sales for Accelerated Networks. "By leveraging NetworkCare's technical depth and worldwide reach, and integrating it into our AcceleratedStart professional services offering, we are providing our customers with a solid, transparent technical foundation for their multiservice broadband access See broadband and wireless broadband. network rollouts." "Lucent Technologies NetworkCare will help speed up network deployment and allow Accelerated Networks' carrier customers to bring their solutions to market faster," said Pat Flemming, vice president of sales, Lucent Technologies NetworkCare. "Our field service engineers' global reach and broad experience in working directly with carriers and equipment located in central offices and regional points of presence (POPs) enhances Accelerated's onsite support." NetworkCare's onsite support and network installation services are available to service provider customers immediately through AcceleratedStart. About Accelerated Networks Accelerated Networks is a leading supplier of multiservice broadband access solutions to telecommunications service providers A Telecommunications Service Provider or TSP is a type of Communications Service Provider that has traditionally provided telephone and similar services. This category includes ILECs, CLECs, and mobile wireless companies. . These solutions enable providers to offer a wide range of toll-quality voice and high-speed data services over a single DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary , T1 or DS-3 access line, with advanced service provisioning and network management features. Based on open industry standards in order to simplify multi-vendor interoperability The capability of two or more hardware devices or two or more software routines to work harmoniously together. For example, in an Ethernet network, display adapters, hubs, switches and routers from different vendors must conform to the Ethernet standard and interoperate with each other. , Accelerated Networks offers all three components of a complete multiservice broadband access solution: NEBS-compliant regional POP voice gateways and central office concentrators, and customer premises carrier-class integrated access devices An IAD is a customer premises device that provides access to wide area networks and the Internet. Specifically, it aggregates multiple channels of information including voice and data across a single shared access link to a carrier or service provider PoP (Point of Presence). (IADs). For additional information, visit www.acceleratednetworks.com. About Lucent Technologies Lucent Technologies, with headquarters in Murray Hill Murray Hill may refer to one of the following places:
Backed by the research and development of Bell Labs, Lucent focuses on high-growth areas such as optical and wireless networks; Internet infrastructure; communications software (communications, software) communications software - Application programs, operating system components, and probably firmware, forming part of a communication system. These different software components might be classified according to the functions within the Open Systems ; communications semiconductors and optoelectronics; Web-based enterprise solutions that link private and public networks; and professional network design and consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.) service - work done by one person or group that benefits another; "budget separately for goods and services" . For more information on Lucent Technologies, visit its Web site at http://www.lucent.com. Lucent Technologies NetworkCare offers enterprises and service providers a comprehensive portfolio of network consulting and software solutions for the full lifecycle of a network, including planning and design, implementation and operations. It provides professional services for complex, multi-vendor environments and software solutions for network performance management. Additional information about the NetworkCare group is available from its Web site at http://www.lucent.com/networkcare. |
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