Aberdeen Group: Business Process Management is the Key to Efficient Government; Report says software, such as Metastorm e-Work, meets needs of government agencies.Business/Technology Editors SEVERNA PARK Severna Park can refer to:
Citing the demand for excellent citizen service and the requirements of legislation for electronic government, Aberdeen Group Aberdeen Group is a provider of business-related research services. It has its headquarters in Boston, Massachusetts and belongs to the Harte-Hanks group. Founded in 1988, Aberdeen's research is used by over 2. issued a new report calling Business Process Management (BPM) the key to efficient government. The report highlights Severna Park, Maryland-based Metastorm, Inc., as a BPM supplier with applications targeted directly to the government industry. "Business Process Management (BPM) technology enables government agencies to dismantle obsolete bureaucratic divisions by cutting the labor- and paper-intensive inefficiency from manual, back-end processes," said Darcy Fowkes, research director for the Internet Infrastructure practice at Aberdeen Group. "Faster and auditable processes allow employees to do more in less time, reducing paper use as well as administrative overhead and resources." The report cites Metastorm as an established presence in the marketplace to local and federal agencies based upon its large customer base and Aberdeen's interviews with Metastorm's government customers at the federal, state and local level. Metastorm's government clients include Department of Justice; Federal Aviation Administration Federal Aviation Administration (FAA), component of the U.S. Department of Transportation that sets standards for the air-worthiness of all civilian aircraft, inspects and licenses them, and regulates civilian and military air traffic through its air traffic control ; Small Business Administration; City of Bakersfield, CA; Nevada County Nevada County is the name of two counties in the United States:
The Government Paperwork Elimination Act The Government Paperwork Elimination Act (GPEA, Pub.L. 105-277) requires that, when practicable, Federal agencies use electronic forms, electronic filing, and electronic signatures to conduct official business with the public by 2003. (GPEA GPEA Government Paperwork Elimination Act of 1998 ) in the US and the Modernizing Government agenda in the UK have mandated strict deadlines for government agencies to deliver services electronically. At the same time, citizens, empowered by the Freedom of Information Act, are demanding higher accountability and better service from their elected and appointed public officials. The dual pressures have placed an onus on government agencies to change their structure and become more efficient by embracing technologies like BPM. "The pervasiveness of the Internet and the power of legislation, such as the Freedom of Information Act, while intending to make government faster, more open and more accountable, have turned government employees into paper pushers," said Avi Hoffer, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and Chairman of Metastorm. "We ease the administrative burden on government agencies and allow them to devote their resources to serving their customers, the citizens, rather than serving the bureaucracy and paperwork that have defined government for so long." The full report can be downloaded at http://www.metastorm.com/aberdeen. Metastorm will be exhibiting at Brainstorm Group's eBusiness Integration Conference Series in Chicago, IL, March 25-27. The company will be at booth #105 About Metastorm, Inc. Metastorm, Inc. (www.metastorm.com) is the leading supplier of BPM software to government and commercial markets. Its flagship product, e-Work(tm), automates the people-intensive and paper-based processes that divert employees from their higher-value activities. Flexible, scalable and compatible with legacy systems, e-Work solutions deploy quickly to provide efficiency with near-immediate and trackable ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). across the enterprise. Headquartered in the U.S. and with offices in Europe, Metastorm has hundreds of customers with thousands of users, worldwide. Organizations include national, regional and local governments, as well as commercial and services firms. |
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