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Aastra Intecom Announces Strategic Alliance Program for CVCC(TM); Model Allows Sales Agencies to Offer Hosted Contact Center Solution with Low Risk, High Return.


DALLAS -- Aastra Intecom today introduced a strategic alliance program for VARs and strategic partners to offer its Hosted Contact Center solution, Centergy(R) Virtual Contact Center, to their customers as a value-added service A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions.  with no capital investment.

Hosted Contact Centers are among the fastest growing telecommunications market segments, growing at 38% CAGR CAGR

See: Compound Annual Growth Rate
, according to according to
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 a 2005 Frost & Sullivan study. This market segment has historically been available only to large service providers who can afford the hardware and software infrastructure and experienced human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees.  required to deploy a hosting center.

Aastra Intecom removes barriers to entry for resellers by taking on the operational and support responsibilities of managing a hosted contact center, allowing partners to focus on the customer relationship. The CVCC CVCC Compound Vortex Controlled Combustion (engines)
CVCC Chattahoochee Valley Community College (Alabama)
CVCC Central Virginia Community College (Lynchburg) 
 Strategic Alliance Program provides:

--Access to the Hosted Contact Center Market for Resellers

--Sales Training from Industry Experts

--Co-Branded Reseller Collateral

--Client Contract Signing Incentive

--Recurring Commission

--Commission for Upgrades and Expansions

--Opportunities for Cross Sales of Other Products and Services

"The CVCC Strategic Partner Program levels the playing field, giving resellers of all sizes the ability to provide a unique, value-added service to their target market," said Hugh Scholaert, President of Aastra Intecom. "Aastra makes it easy for partners to make money with CVCC because this program requires no capital investment and provides paid commissions for the life of the contract."

About Aastra Intecom

Aastra Intecom is the leading provider of mission critical contact center and enterprise IP communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony.  for distributed entities.

Aastra Intecom manufactures and markets contact center technology for large enterprises and service providers/carriers managing multiple divisions, departments or other tenants on a single system. The company is also a provider of hosted solutions for companies seeking to access its best-in-class reliability and performance through a web services model.

Parent company, Aastra Technologies Limited (TSX TSX Toronto Stock Exchange (TSE before April, 2002)
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), is headquartered in Concord, Ontario, Canada. Aastra globally develops and markets Internet Protocol (IP)-based as well as traditional communications networking products and systems. Aastra's products include a full range of VoIP solutions including communications servers, gateways, telephone terminals and advanced software applications for business and residential markets.

For more information visit http://www.aastraintecom.com and www.aastra.com.
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Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Aug 21, 2006
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