AXS-One Signs Deal with Global Financial Services Firm; Extends AXS-One Solution to Streamline Credit and Cash Management Process.

Business Editors/High-Tech Writers

RUTHERFORD, N.J.--(BUSINESS WIRE)--April 23, 2003

AXS-One Inc. (AMEX: AXO), a leading provider of e-business solutions, announced that it has signed a first quarter 2003 contract to implement a revenue management solution. The solution is designed to speed up cash flow and shorten collection cycles while at the same time improving communications with customers.

Through the extended solution, customer service representatives will be able to access policy information in order to more easily track customer information such as outstanding account information, collection, credit, reconciliation, and reporting. Reconciliation of disputes and having the most up-to-date information at hand can improve collection efforts and provide enhanced customer service. The agreement licenses both new software as well as upgrades to their existing report management solution.

"Providing world-class customer service is a goal of most organizations, but can be illusive to many. Our client's innovative use of technology to ensure that its customer service representatives have access to real-time customer information demonstrates their commitment to providing world-class service," said John Rade, President and CEO of AXS-One Inc. "AXS-One delivers real value to our customers through process-centric solutions that improve the performance of our client's financial value chain."

About AXS-One Inc.

AXS-One (AMEX: AXO) is a provider of supply chain management solutions for service industries that extend the finance function and allow organizations to work collaboratively with their partners, suppliers, employees, and customers while preserving investments in existing systems. AXS-One has implemented high-volume, interoperable, scalable and secure business solutions for global 2000 organizations. Its Web Services based technology has been critically acclaimed as best of class. AXS-One has approximately 250 employees in offices worldwide, including Australia, Canada, Singapore, United Kingdom, United States, and South Africa. AXS-One was founded in 1978, and is based in Rutherford, New Jersey, U.S.A. For further information, visit the AXS-One web site at http://www.axsone.com.

AXS-One, the AXS-One logo, "Access Tomorrow Today," AXSPoint and TransAXS are registered trademarks of, and e-Cellerator, AXS Desk, "AXS-One Collaboration FrameWorks," SMART and Tivity are trademarks of, AXS-One Inc., in the U.S. All other company and product names are trademarks or registered trademarks of their respective companies.