AVST Launches CallXpress(R) 7.9 Unified Communications Solution.New Version Extends AVST's Flexibility in Deploying Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. Throughout the Enterprise FOOTHILL RANCH, Calif. -- Applied Voice & Speech Technologies, Inc. (AVST AVST Applied Voice & Speech Technologies, Inc. AVST Applied Voice and Speech Technology AVST Automated Visual Sensitivity Tester AVST Advanced Vehicle Simulation Technique ) today launched a new version of its flagship unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. (UC) solution, CallXpress. The new version enhances AVST's robust unified messaging offering with the ability for enterprises to define the architecture that best meets their storage, access and security needs. In addition to flexible deployment options, CallXpress 7.9 features new SIP integrations and enhanced localization Customizing software and documentation for a particular country. It includes the translation of menus and messages into the native spoken language as well as changes in the user interface to accommodate different alphabets and culture. See internationalization and l10n. features. Increasingly, legacy communications systems are reaching end-of-life, and a flexible roadmap to UC has become a top-of-mind consideration for corporate decision makers that are actively seeking alternative solutions. An important component of UC is unified messaging (UM) - the integration of voice, fax, and e-mail messages from a single interface including mobile phones, fixed network phones and personal computers. Now, enterprise decision makers can select from four UM architectures based on the needs of their business or they can mix and match based on individual departmental requirements. This unprecedented flexibility is unique to CallXpress and makes it the ideal UC solution for businesses of all sizes. "Corporate messaging needs are constantly changing and evolving, leaving IT managers with a range of implementation and integration issues as they look to adopt new technologies," said AVST's Vice President of Product Management, Tom Minifie. "With CallXpress 7.9, enterprise customers can select from multiple 'flavors' of unified messaging, deploy on a user by user basis, and even change methodologies down the road. CallXpress provides companies with complete flexibility in the deployment and usage of unified messaging, both now and in the future." The four 'flavors' of unified messaging offered by CallXpress 7.9 (server-based; client-based; secure and simplified) can be uniquely tailored to fit businesses and organizations in a wide range of industries. UM architecture choices featured in CallXpress 7.9 include: * Server-based: All messages (voice, fax and e-mail) are placed into one location - the e-mail server See mail server. . Users can access voice messages using any or all of their familiar methods: desktop e-mail program, telephone, web-based e-mail access program, PDA (Personal Digital Assistant) A handheld computer for managing contacts, appointments and tasks. It typically includes a name and address database, calendar, to-do list and note taker, which are the functions in a personal information manager (see PIM). e-mail program * Client-based: Voice and fax messages remain on the CallXpress system. This dual message store version integrates voice and fax message access from the desktop e-mail client and voice, fax, and e-mail message access from the telephone while minimizing impact on the LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. and e-mail message store * Secure: Messages on CallXpress are accessed using Web PhoneManager, a secure voice portal, ensuring that voice and fax messages never interact with the e-mail server and therefore cannot be forwarded externally * Simplified: An e-mail notification is sent, optionally including a copy of the user's voice or fax messages as an attachment to the e-mail In addition to flexible deployment options, CallXpress 7.9 offers the most comprehensive collection of user interface emulations, including Avaya([R]) Intuity([TM]) AUDIX AUDIX Audio Information Exchange ([R]), Octel([R]) Aria([R]), Octel Serenade serenade [Ital. sera=evening], term used to designate several types of musical composition. Opera and song literature yield numerous examples of the serenade sung or played by a lover at night beneath his beloved's window; outstanding is ([R]) and Mitel([R]) NuPoint with Centigram cen·ti·gram n. A metric unit of mass equal to one hundredth (10-2) of a gram. centigram one-hundredth of a gram; abbreviated cg. interface. This capability alone makes CallXpress the easiest platform to implement and offers the benefits of UC with minimal training and interfaces that are already familiar to users. Additionally, CallXpress 7.9 features new SIP integrations to IP Telephony systems, including Avaya, Alcatel([R]) and Nortel([R]). AVST has also developed a rapid integration tool to assist in future SIP integration projects. The new version is rounded out with expanded localization, new Web PhoneManager (WPM wpm abbr. words per minute wpm words per minute Noun 1. wpm - the rate at which words are produced (as in speaking or typing) words per minute ) features, compatibility for Microsoft([R]) Outlook([R]) 2007 and Microsoft Windows([R]) Vista Business. "CallXpress offers a unified messaging architecture that is a configuration choice, not a pre-purchase decision requirement," added Minifie. "Every business has its own unique needs and the technologies that they adopt must adapt to their environment. CallXpress is the only platform that can offer this level of customization and integration - from the architecture to the user interfaces." CallXpress 7.9 is currently in field trial and scheduled for general availability within 90 days through AVST's established reseller channels. AVST has an extensive list of partners that sell and support its unified communications solutions throughout the world. For sales information, visit http://www.avst.com/contactus/howtobuy.asp. About AVST Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress([R]), and its innovative speech application module, Seneca([R]), AVST offers the industry's most powerful suite of second generation communications solutions including voice messaging, unified messaging, speech-enabled applications (including automated attendant and hands-free mobile worker access), and call processing (including embedded IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ). The CallXpress unified communications platform is designed to facilitate the enterprise migration from legacy TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission. call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding. Headquartered in Orange County, CA, AVST maintains facilities in Seattle, WA and the United Kingdom and has remote sales offices across the United States. With over 38,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and partners. Established in September 2003, AVST was formed from the combined businesses of Sound Advantage (established in 1997) and the AVT AVT avian arginine vasotocin. See vasotocin. division (established in 1982) of Captaris, Inc. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com. |
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