AVST Introduces CallXpress Speech Server Based on New Version of Seneca; Powerful Speech Recognition Application Touts Increased Integration with CallXpress and Expanded Functionality.FOOTHILL RANCH, Calif. -- Applied Voice & Speech Technologies, Inc. (AVST AVST Applied Voice & Speech Technologies, Inc. AVST Applied Voice and Speech Technology AVST Automated Visual Sensitivity Tester AVST Advanced Vehicle Simulation Technique ), a leading provider of unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. solutions for the enterprise market, today introduced CallXpress Speech Server based Refers to hardware or software that runs in the server. Contrast with client based. on the latest version of its advanced speech module, Seneca(R) 4.5. CallXpress Speech Server delivers powerful speech-enabled call completion and personal assistant applications to AVST's flagship unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. product, CallXpress(R). When it comes to effective workplace communications in the 21st Century, employees have more ways than ever to stay in touch -- from desk phones, mobile phones, pagers and PDAs to, email, instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or , faxes and Web conferencing A videoconferencing session via the Internet. In order to interact with other participants, attendees use either a Web application or an application downloaded into their client machines. services. While all these communications technologies allow for greater access and mobility, the increased onslaught of communication requests and messages, and the expectation of an immediate response, can be overwhelming for users, IT personnel and enterprise infrastructures. That is why many companies are migrating toward unified communications systems that provide converged technologies and advanced feature sets. Responding to the market, anytime-anywhere communications for the workforce and 24/7 access to the entire enterprise communications infrastructure remain the driving forces behind AVST's communications applications. With CallXpress Speech Server, AVST has uniquely combined the strengths of its world-class messaging platform, CallXpress 7.5, with its innovative speech applications platform, Seneca 4.5, to create a powerful, next-generation unified communications solution. Maintaining AVST's leadership in the unified communications solution industry, CallXpress Speech Server provides speech enabled message access, call completion and personal assistant applications to thousands of its customers around the world. "AVST's 35,000 CallXpress customers are excited about having the advanced speech capabilities provided by CallXpress Speech Server," said Tom Minifie, AVST's Vice President of Product Management. "We continue to respond to our customers' demands for the ability to manage all corporate communications Corporate communications is the process of facilitating information and knowledge exchanges with internal and key external groups and individuals that have a direct relationship with an enterprise. via a single interface, whether they are in the office or on the road." Most significantly, CallXpress Speech Server now offers a Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. Calendar access feature that enables users to create and respond to meeting requests and retrieve appointments by day of the week or calendar date. Users can also take advantage of the new Missed Call A missed call is when a cell phone user calls another and cuts off deliberately before the called party has a chance to pick up the call. Missed calls are used to notify another person of the caller's presence or to conveniently obtain a person's cellphone number. Notification feature that captures screened names and Caller ID information when a caller fails to leave a message, as well as a Call Waiting feature that notifies users of new calls when they are on a call that was placed or received through CallXpress. Adding improved flexibility and usability to the CallXpress Speech Server, additional features include: --Call Holding - users can place a session on hold to make another call or navigate their mailbox --Acknowledgement Voice Message Reminder - rather than simply rejecting an incoming call, users have the option to record a personalized message to be played to the caller; a copy of this personalized message is also delivered to the user as a voice message to remind the user of the call --Nuance 8.5 and Vocalizer 4.0 Engines - uses the latest speech recognition and text-to-speech engines from Nuance, providing higher recognition accuracy and a more natural sounding email reader --Windows 2003 Server - operates on Windows 2003 Server, in addition to Windows 2000 Server and Professional --Active Directory MMC See MultiMediaCard and Microsoft Management Console. Snap-In - supports subscriber administration through a new snap-in component for the Microsoft Management Console A Windows NT/2000 feature that provides a common environment for running management software from Microsoft and third parties. Any type of administration service such as network management, antivirus management, disk management and authentication can be created as a Microsoft Management and Active Directory The CallXpress Speech Server, based on Seneca 4.5, is available immediately through AVST's established reseller channels. About AVST Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of enterprise communications solutions for businesses of all sizes. Through its world-class unified communications solution platform, CallXpress(R), and its innovative speech applications module, Seneca(R), AVST offers the industry's most powerful suite of enterprise communications solutions. AVST's solutions enable direct access to an enterprise's communications infrastructure including voice mail, e-mail and fax messaging from any voice or data device via a touch-tone, GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. or speech interface. Established in September 2003, AVST was formed from the combined businesses of Sound Advantage (established in 1997) and the CallXpress division (established in 1982) of Captaris, Inc. With headquarters in Foothill Ranch, Calif., AVST maintains facilities in Bellevue, Wash. and the United Kingdom and has remote sales offices across the United States. With over 35,000 systems installed worldwide, AVST's communications solutions are sold and supported internationally by an extensive network of resellers and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and partners. For more information contact Denny Michael, VP of Marketing at 949-699-2300 or access the company's website at www.avstgroup.com. |
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