AVST Expands Relationship with Novell to Further Extend CallXpress(R) Integration to Novell GroupWise.Company Joins Novell PartnerNet Program to Provide More Advanced Business Communications Options to the Marketplace FOOTHILL RANCH, Calif. -- Applied Voice & Speech Technologies, Inc. (AVST AVST Applied Voice & Speech Technologies, Inc. AVST Applied Voice and Speech Technology AVST Automated Visual Sensitivity Tester AVST Advanced Vehicle Simulation Technique ) today announced it has joined the Novell PartnerNet program with plans to further extend the integration between its flagship CallXpress unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. platform and Novell GroupWise GroupWise is a cross-platform collaborative software product from Novell, Inc. offering e-mail, calendaring, instant messaging and document management. Summary GroupWise can operate on a number of server and workstation platforms. , a leading alternative to Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. . The expanded relationship with Novell is part of an ongoing AVST initiative to maximize the interoperability of AVST's products and elevate the company's stature as an expert in unifying communications by providing the marketplace with a consistent source of innovation, education, and options when it comes to choosing the optimal communications solution. "This stronger relationship with Novell and our commitment to work with Novell to further extend the interoperability of our CallXpress Unified Communication platform with Novell GroupWise is another milestone of our 'Know Your Options' initiative," said AVST's Vice President of Product Management, Tom Minifie. "The ultimate goal of this initiative is to encourage professionals to take advantage of newer technologies and advancements in enterprise communications that can result in improved customer service, better return on investment, and a significant increase in their competitive advantage." One of the advanced communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry options available to enterprise customers today is AVST's popular CallXpress solution, which delivers world-class voice mail, call processing In telecommunication, the term call processing has the following meanings:
For example, CallXpress can easily be installed, managed, and maintained at any company or organization that currently uses Novell GroupWise, a complete collaboration software See collaborative software. solution that provides information workers with e-mail, calendaring, instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or , task management, and contact and document management functions. CallXpress enables GroupWise users to play voice messages and receive faxes as easily as managing e-mail messages. When out of the office, users can dial into the CallXpress system to access all voice, fax and e-mail messages from any telephone. CallXpress reads GroupWise e-mail messages using advanced text-to-speech technology. All these enhanced communications capabilities are available to an enterprise by connecting CallXpress to the company's existing Novell GroupWise solution. "It is important for our customers to have access to best-of-breed unified communications options that can result in increased efficiency, effectiveness and competitiveness in the workforce," said Wendy Steinle, Novell Director of Product Marketing for Workgroup Solutions. "AVST provides our customers with proven, integration-ready technology that features simple installation and administration as well as user-friendly interfaces." Further demonstrating its leadership and commitment to innovation in the unified communications space, AVST is contributing to Novell's Cool Solutions online community, which offers articles, tips and Q&A from users, administrators, and developers, as well as free tools to download. AVST also recently teamed up with Business Communications Review to launch a series of educational programs, including a webinar, print ad campaign, and electronic banner campaign, in conjunction with VoiceCon Fall. The webinar, titled "A VoiceCon Webinar: Unifying Communications in a Multi-Vendor Environment," took place earlier in August and can be viewed online at http://www.avst.com/r/bcr2.asp. In addition, the AVST website features "Unified Communications: the Movie," a short film produced by the company that explains the benefits of unified communications and AVST's flagship CallXpress solution. The movie can be viewed by visiting AVST's home page at www.avst.com. About AVST Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress[R], and its innovative speech application module, Seneca[R], AVST offers the industry's most powerful suite of second generation communications solutions including voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. , unified messaging, speech-enabled applications (including automated attendant In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. and hands-free mobile worker access) and call processing (including embedded IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ). The CallXpress unified communications platform is designed to facilitate the enterprise migration from legacy TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission. call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding. Headquartered in Orange County, CA, AVST maintains facilities in Seattle, WA and the United Kingdom and has remote sales offices across the United States. With over 35,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and partners. Established in September 2003, AVST was formed from the combined businesses of Sound Advantage (established in 1997) and the AVT AVT avian arginine vasotocin. See vasotocin. division (established in 1982) of Captaris, Inc. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com. |
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