AUTODESK ANNOUNCES TWO NEW DEALER PROGRAMS; Setting the Standard for Technical Training and Customer Support.

SAN RAFAEL, Calif.--(BUSINESS EDITORS)--Aug. 15, 1995-- Responding to the growing demand for industry-specific customer service, today at CADCamp, Autodesk's annual Dealer workshop, Autodesk announced the Autodesk Premier Support Center (APSC) program and the Autodesk Systems Center (ASC) Solutions Training program for Authorized Autodesk Dealers.

The Autodesk Premier Support Center and ASC Solutions

Training programs are two new phases of the Autodesk Systems Centers program, originally developed in Europe, that are now available to Authorized Autodesk Dealers in the United States. By January, 1996, ASCs who wish to remain in the program must qualify as APSC or ASC Solutions Training sites. By January 1997, the ASCs in the program must qualify for the remaining phase of the program. Upon completion of these two new qualifications, an ASC in the U.S. will have one (or more) industry Medallion, and Autodesk Premier Support Center and ASC Solutions Training status.

"It's very simple: our customers have requested additional technical application training and support," said John Buchanan, director of channel development in the Americas at Autodesk. "These two new programs reflect Autodesk's commitment to our customers and our dedication to continue to surpass our competitions' training and support programs."

Autodesk Premier Support Center (APSC) Program

The APSC program requires participating Dealers to provide a high level of technical support with special expertise in a specified vertical industry.

Customer Benefits of the APSC Program

- Customers have better support through flexible support options, two dedicated support engineers, four-hour guaranteed call-back response, and call tracking.

- Customers will increase productivity by receiving additional technical support for their vertical industry applications.

ASC Solutions Training Program

The ASC Solutions Training program requires Dealers to provide superior industry-specific application training to customers.

Customer Benefits of the ASC Solutions Training Program

- More Vertical market training will be available through a recognized channel.

- Customers increase productivity by receiving additional training for their vertical industry applications

- Customers will be trained by a Certified Autodesk Instructor.

- Training curriculum will be Autodesk-certified courseware, or validated through Autodesk's Customer Education and Training Department

Additional information on the APSC and the ASC Solutions Training programs can be received by calling Autodesk at 1-800-infocenter. For more information on Autodesk, please call 1-800-964-6432, login using a World Wide Web browser at http://www.autodesk.com, or type GO ADESK on CompuServe(R).

Autodesk is the world's leading supplier of PC and UNIX-based design software and PC multimedia tools. The company's 2D and 3D products and data management tools are used in many industries for architectural design, mechanical design, film-making, videography and geographic information systems. The fourth largest PC software company in the world, Autodesk has three million customers in 118 countries. Autodesk products are sold through Autodesk Systems Centers, Dealers and Distributors worldwide.

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Note to Editors: Autodesk, the Autodesk logo, and AutoCAD are registered trademarks of Autodesk, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. CompuServe is a registered trademark of H & R Block. All other brand names, products names, or trademarks belong to their respective holders.

CONTACT: Autodesk, Inc.

Jennifer Heller, 415/507-6536

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